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tv   Terror in Mumbai  CNN  November 26, 2012 12:00am-2:00am PST

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they call me a rambling man, don't they? anyway, god bless and we'll sign off. on november 26, 2008, the world watched in horror as the most significant terrorist attack since 9/11 flickered across television screens. my first reaction as i watched was to call my mother. you see, i grew up in mumbai. my mother still lives there and she has an office at the taj
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mahal hotel, the site of some of the most gruesome killings that evening. luckily, she was out of town through the entire 60-hour ordeal. my sister lives across the street from the trident. when special forces arrived, some stationed themselves in her apartment and fired their gun from there. my nieces kept some of the shells as souvenirs. the mumbai attacks should worry us all. a handful of lightly armed men with little training were able to throw one of the world's great cities into total chaos. a small group with little connection to al qaeda expanded its ambitions, seeking greater attention through greater acts of cruelty. what you're about to watch is unique. all terrorist attacks so far have been reconstructed or recounted from the point of view of the survivors, witnesses and first responders. this time, you are with the terrorists.
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you will hear the voices of the young men on the ground in mumbai. you will hear their masters in pakistan. and you will also see the victims, men, women and children, and hear from those who survived. it is the first 360-degree view of terrorism. november 26, 2008. an organization determined to surpass al qaeda as the world's most feared terrorist group sent ten gunmen to mumbai, india's biggest city. their mission was to kill and keep on killing. to stage a spectacle so terrifying that the world could no longer ignore lashkar-e-taiba, the army of the righteous. >> reporter: indian intelligence intercepted the terrorists' cell phone conversations with their commanders in pakistan.
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>> they were very calm, not shouting, not excited. they were doing their job, as a matter of fact. >> one gunman was captured alive. >> reporter: for the army of the righteous, it was a test run for future operations, not just in india, but perhaps elsewhere. [ speaking in a foreign language ] >> reporter: their method of attack could easily be adapted to any american city.
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no hijacked airliners or sophisticated weaponry, just ten young men with mobile phones and assault rifles programmed to kill and die on command. this is the inside story of the attack on mumbai ,told by its victims and by the terrorists themselves, in hours of intercepted phone calls.
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at dusk, ten gunmen arrive off mumbai on a hijacked fishing trawler. the crew is killed, the captain left alive to navigate. later that night, indian intelligence would monitor calls between the terrorists in mumbai and a group of older men who were remote controlling the operation from across the border in pakistan, india's long-time enemy. >> under cover of darkness, they landed in a fisherman's slum
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next to one of the wealthiest parts of mumbai. splitting up into teams of two, they saitheir last goodbyes and hailed taxis to take them to their targets, which were all close by. >> the first pair of gunmen made for one of mumbai's best known bars. they left behind a bomb in their taxi, set to explode in an hour's time. >> they came from a taxi and
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>> a grenade ripped through the bar. the gunmen emptied their automatic weapons then reloaded to finish off the people who couldn't run away.
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>> 11 people died at the leopold cafe and 28 people were wounded. at the same time, another pair of gunmen were approaching mumbai's railway station, chatrapati shivaji, better known as victoria terminus or vt. again, one of them left a bomb in the taxi. he was ajmal asmir kasab, who later that night would be captured and interrogated.
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>> at the station, kasab and his accomplices mingle with those they had come to kill. they were ordinary people from every part of india, traveling to a wedding, a village, a temple. workers laden with holiday gifts, muslim families heading home for the festival of eid. at 7 minutes to 10:00, kasab and his men opened their backpacks and took out assault rifles.
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from the start, the police were confused and disorganized. they did nothing to stop the massacre. for 15 minutes, they stood watching the killing, then most of them ran away and hid. one who didn't was sudam pandarko. >> the second in command at the station, police inspector shashank shindai rallied his men.
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>> the policemen were outgunned. he carried an ancient rifle with bullets and another a pistol.
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>> as kasab and ishmael headed for the exit, a policeman grabbed a rifle from a terrified comrade. it jammed. when kasab returned fire, the policeman, in desperation, hurled a plastic chair. now the gunman fired through the station windows, shooting down a plainclothes policeman. the wednesday night traffic passed by, the drivers oblivious to the horror inside. an hour and a half had passed since kasab and ishmael came ashore with their eight accomplices. now they walked out of the station and melted into the darkness. with the terrorists gone, the railway police rush out of hiding, weapons at the ready. kasab and ishmael had killed 52 people at the station and wounded more than 100.
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>> they don't know, is it a terrorist planned by a big organization? we don't know. is it planned by the underworld? we don't know. >> the police had no plan or training for such an attack. the joint commissioner found himself unexpectedly in charge of the control room. he didn't know who the gunmen were or where they would attack next. >> we received calls from our mobiles that it appears that they are moving towards the police headquarters. in addition to looking at the control room, one also had to fortify this complex. >> now the bombs kasab and his colleagues had planted in their taxis exploded, killing the
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drivers and their passengers. >> there was a taxi blast at two places. there is rumors there was an attack on j.w. marriott. there was a rumor there was an attack on the four seasons. so we felt that the whole city was under a siege and under attack. >> amidst the chaos, the anti-terrorist police began scanning cell phone frequencies in the hope of intercepting any calls the gunmen might be making. [ phone ringing ] >> with hundreds of thousands of voices on the airwaves, their chances were almost zero. but earlier that year, undercover agents had fed a batch of 35 sim cards to the pakistani terrorist group
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lashkar-e-taiba. intelligence officers discovered that three of the sim cards had been activated that night. suddenly, they were listening in on conversations between the terrorists and their masters. >> the gunmen were calling an internet number bought from a company in new jersey using money transfers from pakistan. once indian intelligence locked on to the controller's internet number, they could listen to all the gunmen's calls.
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>> little use was made of them, but the authorities would intercept a total of 284 calls. most involved a single controller identified only as brother wasi. his grip on the young gunmen would not loosen until they were dead.
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as scores of people were being gunned down at the railway station, another pair of clean-cut pakistani boys in their early 20s blasted through the entrance of one of mumbai's five-star hotels, the trident oberoi. the lead gunman was fahadulla, who wore black.
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>> fahadulla and his accomplice killed nine staff and three guests in the lobby. then they headed for the hotel restaurants. at a popular eatery, fahadulla murdered 13 diners. kiani was shot five times and left for dead beside her family and friends. >> the whole place was very silent. i couldn't see my friends. whenever i tried to look, i also saw shihad. she was in the same position from the time she got shot and so was my cousin and his wife. i tried to nudge my cousin's leg because i was close enough to do that.
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i think i succeeded, but he didn't move. >> bewildered by the ferocity of the attack, the police made no organized attempt to storm the hotel. rishma kiani would lay bleeding on the floor of the tiffan restaurant for the next 16 hours before she was finally rescued. hearing the gunfire, hotel guests bolted their doors. fear drove some of them on to the window ledges. the terrorists detonated a bomb in the tea lounge and rounded up survivors from the hotel restaurants. a group of 15 were marched to the top of the service staircase. among them was a turkish businessman and his wife. >> the one in black told the
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woman to go up the stairs so we were pressed there, like in a crowded bus. all of a sudden, he raises his gun. and at that moment, my wife screamed out, stop, stop, he's from turkey. he's from istanbul. he's muslim, and he made the gesture. i threw myself face down and he started to shoot and all the bodies were falling on me. and i was buried under the bodies from my waist down. >> fahadulla left five people alive, saifi, his wife and three other women. the other ten had been gunned down on the narrow landing. >> you can hear them, some of them were not dead yet. you can hear the sounds of their last -- i don't know. and we had to, you know, step
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over those people. >> i said, look, i step on the back of this man, then on the neck of that man and i will hold your hand. i ushered four women over the bodies and i told them not to slip on the blood. it was so slippery. i have never known that blood can be so slippery. >> at the same time as the attack on the trident oberoi, two backpackers had strolled into the taj, the most exclusive hotel in the city. each carried an assault rifle, pistol, hand grenades, hundreds of bullets and enough dried fruits and nuts to last a couple of days. they began killing anyone in their sights. they were soon joined by the two
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terrorists who just killed 11 civilians at the leopold cafe a block away. the newcomers narrowly avoided bullets meant for a hotel guest. the two pairs joined forces in the lobby by the swimming pool. there were now four gunmen inside the taj. they headed to the upper floors to switch on their phones and receive fresh instructions from brother wasi. [ phone ringing ] [ phone ringing ]
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>> the gunmen, youngsters from villages in pakistan, seemed mesmerized by the opulence of their surroundings.
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>> once they set some rooms on fire, the four terrorists began searching for more guests to kill. amid and versha tadani were about to have their wedding reception at the hotel. >> we saw a couple of dead bodies on the carpet outside. and we heard a couple of people outside of our room talking in a strange language. >> the next thing we heard was them dragging a lady out from the room next door. and she was shouting. she was shouting a lot. and then the next thing we
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heard, like, she was pushed into the room again and she was shot. >> they didn't just shoot her a couple of times. they constantly kept shooting at her. >> she was crying in pain, as if she was asking for some kind of help. but there was nothing that could be done that day. >> finally, the taj hotel, mumbai's most iconic landmark, was ablaze. brother wasi was watching live on international tv channels with his fellow controllers.
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earlier that night, a handful of police officers had crept into the taj, guided by hotel security staff. they headed for the cctv monitoring room. they were led by the deputy commissioner. >> we have seen four terrorists on the sixth floor. and they are wearing this dress
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and that dress. we went to the control room. >> for several hours, the cops in the taj watched the terrorists on cctv. they were able to relay to headquarters exactly where the terrorists were and what they were doing. >> as the fire took hold, the policemen were driven from the hotel. the naval commandos still hadn't come. poor communication and leadership meant the mumbai police missed vital chances to
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stop the terrorists during the crucial first hour when most of the killing happened. the mumbai police chief failed to take charge of the situation. instead, he left his lead investigator to run the control room, a man more used to dealing with the aftermath of a terrorist attack. >> we are used to a blast, we go to the spot, clear the area, sanitize the area, collect evidence and begin our investigation. >> by attacking multiple targets, the terrorists had hoped to plunge the police into chaos. they succeeded completely. >> we were prepared for a terror strike but maybe at one location. four or five locations simultaneously and going into hotels and taking hotels, all
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these things contributed to, you know, making the situation very, very difficult one. >> barely a stone's throw from police headquarters, kasab and ishmael, the two gunmen who had slaughtered passengers at the railway station, were looking to regroup. they drifted down a back street, towards a row of shacks. >> leaving him to die on the floor of his shack, the gunmen jumped over a gate into the women's hospital next door. alerted by the gun fire at the
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nearby railway station, 450 patients, relatives and staff had locked themselves in the wards. a civil servant had also heard the gunfire and thought the hospital would be a safe place to hide. >> on the stairs, he bumped into ishmael, kasab's accomplice. >> now the gunmen roamed the corridors, testing doors, looking for hostages. in one of the locked silent wards, a woman was about to give birth. >> her daughter would be born
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>> now the gunmen roamed the corridors, testing doors, looking for hostages. in one of the locked silent wards, a woman was about to give birth. >> her daughter would be born safely an hour after the terrorists had left.
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meanwhile, the head of mumbai's anti-terrorist squad had arrived near the hospital. over the next 40 minutes he and two other senior police command rs would make repeated calls for armed backup. it never came. finally, he and his colleagues drove down a back street to cut off the terrorists' likely escape route from the hospital. the three commanders rode in the front of a jeep, four policemen squeezed in the back. but the gunmen had already left the hospital and were looking for a car to hijack. he was one of the cops in the back of the jeep. >> the gunman pulled the terribly wounded police commanders from the front of the
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>> the gunman pulled the terribly wounded police commanders from the front of the jeep and took over their vehicle. the bodies in the back jammed the rear door shut.
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[ gunfire ] >> back outside the hospital, the wounded police commanders lay dying, undiscovered just 200 yards from police headquarters. >> we could hear the firing at the hospital. it's very close. it's just behind this complex. >> orders had been given to send armed backup to the commanders at the hospital, but the police were in meltdown and orders did not lead to action. the three dead commanders were well known names in mumbai. >> when the information came to
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the control room that the three commanders are dead, that moment then, everything stands still. a few, one or two seconds, i think they will haunt me for the rest of my life. they were some of the best officers, i would say, in the country. these are the people who are leaders. the challenge before the leadership at that time was motivating the men to continue the fight, to continue facing the terrorists. it wasn't until later that i'm talking hundreds here... and furthermore.. newscaster:breaking news. the gecko is demanding free pudding. and political parties that are actual parties!? with cake! and presents!
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it wasn't until later that night when the sole surviving gunman was captured when the police would find out who their enemy was. an organization founded 15 years before with support from pakistani intelligence to help reclaim the disputed territory of kashmir from india. a group that was now trying to transform itself into a standard bearer of global jihad.
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>> lashkar-e-taiba. the army of the righteous. successive pakistani governments had turned a blind eye to training camps, thousands of fighters, its new global ambitions.
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it wasn't the first time lashkar-e-taiba had attacked mumbai. they exploded bombs before, killing hundreds but attracting little international attention.
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this time it would be different. now lashkar-e-taiba was showing its supporters in pakistan and the middle east that it could stage a spectacle the whole world would watch. >> less than a mile from the burning taj, at the oberoi hotel, there were hostages still being held together with three other hostages. >> i was trying to take care of the singapore lady. she was very scared. >> a 28-year-old lawyer in mumbai for a one-day seminar.
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>> i put her in my daughter's shoes and i thought if she would have been on a business trip alone and what would have happened? >> they took us out of the room, made us all lean on the wall and they were talking on the phone and they said, go away from the wall. >> all of a sudden they just shot those women, three women. >> and that young singapore girl, she was crying so loud that she knew they were being shot. it was terrible. i still hear her screams. >> and i was let's pray for those people and we started to pray. >> and we both raised our hands and read the same sura from the koran spoken for the dead so
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they were shocked, the terrorists. >> i said to my husband, they are going to kill us also. now is our turn. >> they said to go into the room. she said, no, let them shoot us here. i said, no, we don't go. you kill here. we leaned on the same wall. he said, no kill. you brothers. go in. >> and they left. we didn't believe it. you don't believe it. >> as the eight gunmen launched their attacks on the hotels and the railway station the fifth pair threaded their ways through the alleyways through south mumbai to a jewish study center, nariman house. brother wasi reminded the two gunmen, killing a jew was worth far more than killing a guest at the taj hotel.
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the center was run by rabbi gabrielle holtzberg and his pregnant wife. their 2-year-old son had been put to bed. the neighbors heard what happened when the rabbi and his wife confronted the gunmen. >> the two gunmen killed the rabbi, his wife and two houseguests. they took two women hostage. then they turned their attention to the crowd gathering outside.
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>> brother wasi turned to his superiors for direction. one of the regular civilians they shot was this woman's son. >> three miles away, kasab and his accomplice ismail, the pair who massacred passengers at the railway station, drove into a roadblock. ismail was shot dead at the wheel of their hijacked car.
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>> at 1:00 a.m., four hours after he had come ashore in mumbai, the police took kasab under armed guard to a nearby hospital where they began taping his interrogation.
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he said his father had, in effect, sold him to lashkar-e-taiba, the army of the righteous at their branch office in his village.
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the whole idea is to shoot those as soon as possible and the strategy -- >> kasab's capture had been reported on tv. now his masters wanted him back. the gunmen inside nariman house forced one of the hostages to call the israeli consulate. then they made her speak to brother wasi in pakistan. >> brother wasi had promised norma he would release her and the other hostage in exchange
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for kasab. >> brother wasi briefed the gunman on what to say to the indian government. he warned him not to let slip that the rabbi and his wife had already been murdered.
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>> as the terrorists waited for the indian government to call, the holtzbergs' 2-year-old son wandered among the bodies, including those of his mother and father. the little boy's nanny, who had hidden inside the house overnight, later snatched him and escaped. after much delay, 400 commandos had arrived from delhi to take over the security operation. they began to engage the terrorists. on the 18th floor of the oberoi
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hotel, they cornered fahadulla and the two gunmen who by now had murdered 35 people at the hotel. [ gunfire ] >> the next time brother wasi called, fahadulla was still hiding in the bathroom.
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[ gunfire ] [ gunfire ]
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>> it was 10:00 p.m., 24 hours into the attack, and the call from the indian government to nariman house had still not come. again, brother wasi turned to his superiors.
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>> for an hour the gunman hesitated. finally brother wasi's patience ran out.
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[ gunfire ] >> friday dawned, 36 hours into the attack. brother wasi told the gunmen at nariman house it was time to die.
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>> nine hours after the jewish hostages were murdered, the commandos finally attacked. [ gunfire ]
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>> an hour later, the gunman spoke to brother wasi for the last time. upside down. >> hi. >> hi. you know, i can save you 15% today if you open up a charge card account with us. >> you just read my mind.
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brother wasi's work was done. for three days, the terrorists he directed had dominated the world's headlines. the identity of brother wasi and the other controllers still has not been established. in his interrogation, kasab, the sole surviving gunman, named the mastermind of the operation. zaki-ur rehman lakhvi, the operatinoal head of the lashkar-e-taiba, has been arrested by the pakistani authority. his trial is being held in secret. kasab has confessed his part in the attack.
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>> we broke him psychologically. we realized we had told him if you commit jihad and you die for the cause, there is a scent emanating from your dead body, there is a glow on the face. so we asked him who told you this? he said the instructors told us this is what happened. they had seen people who died fighting for jihad. this is what happens. we did take him to the morgue and we showed him the nine dead bodies there. the shock on his face i think it
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dawned on him that whatever he had done he was taken for a ride by the instructors and there was no truth whatsoever in what they had told him. >> joint commissioner marias baus, the mumbai chief of police, has been moved from his post and given responsibility for police housing. 170 people died in the attack on mumbai. many were muslims, including 12-year-old afroz.
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>> with more than 2,000 offices in towns and villages, lashkar-e-taiba, the army of the righteous, is deeply embedded in pakistani society. it remains close to its backers within the pakistani intelligence services. pakistan has an arsenal of nuclear warheads and is one of america's key allies.
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during the attack, lashkar-e-taiba controller had briefed one of the mumbai gunmen on what to say when the media called. >> we have just been warned by the terrorists that the main film is yet to come. the horror we have seen is simply the trailer. how worried should we be? let me give you some background. the group responsible for these attacks, lashkar-e-taiba, was
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created to wage war in kashmir, the territory that has been under dispute with india and pakistan since 1947. lashkar was supported by the pakistani military. whilst support has waned, there is little evidence that pakistan's generals are making any serious effort to shut down what has become a vast organization within their country. lashkar's stated goals go beyond kashmir to all of south asia. it pamphlets are filled with attacks on hindus and jews. like al qaeda which began with limited goals, it could be morphing into something larger and much more sinister. but terrorism is waged by individuals. we saw these young peasant boys who had little education and no prospects in their country. they are the ones who enlist for the jihad. we have political and ideological forces on one hand
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and the simple despair of young men on the other. the two have combined to create a deadly mix. the only way this movie will end well is if we tackle both sides of this problem. we need to get the military and foreign policy right. we also need to help change the sense of hopelessness and culture of hate that exists in these societies. we need to help these young men you just watched embrace life rather than death.
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headline low. i'm martin savich. china has successfully landed a jet on an aircraft carrier for the first time. that original aircraft carrier was originally built for the soviet union. the j-15 is reportedly comparable to an american f-18. it could be a couple of years more before that carrier is fully operational. the floods letting southwest england and wales are expected to get worse. look as these images of swollen rivers and towns under water. some drivers had to be rescued from their vex.
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at least one woman was died. a woman was trapped under a tree. the giant blast that turned a strip club into dust and debris friday night was caused by human error. a utility worker was responding to a report of a smell punctured a line by mistake. at least 21 people were hurt. most of them were emergency responders who had been called to the scene because of the gas. and a six alarm fire kept firefighters busy in massachusetts. 20 apartments and several businesses inside that building were damaged but all of the residents managed to get out safely. in the capital of egypt tonight, the city center is filled with people refusing to go home. this is tahrir square at about 5:30 in the morning cairo time.
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remember the arab spring of 2011? well, many of the nighttimes looked just like this. thousands of people are fed up angry, demanding their new president take back a declaration he gave a couple of days ago, a declaration that gave him unchecked power over the entire nation of egypt. public reaction in cairo and throughout the country, in a word, rage. protests sprang up in several cities and this clash with riot police in cairo. at least one person reportedly died in the fighting, a teenager that supports the muslim brotherhood. >> would keep seeing these clashes between protesters and police protesters throwing rocks at police, police
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responding by firing tear gas and stun grenades. most of these protesters are young men 20 something teenagers, hard to say if they're here fighting for democracy or here to cause some trouble. those were chants of down with president morsi, down with president morsi. we're now starting to see these protests and clashes take place in cities outside of cairo in the northern city where the first fatality of these protests according to the muslim brotherhood 15-year-old islam masud was killed when anti-morsi protesters hit the club and he was hit in the head and pronounced dead before he arrived at the hospital. let's go tahrir square where things are much more peaceful. things are much calmer here. you have a few thousand people gathered here, about 40 tents
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very much reminiscent of the 2007 egyptian revolution. you have people selling tea lots of people talking politics. if you look at these groups here, these are all people that are debating their political positions and demanding that mr. morsi rescind his controversial decree. >> i am willing to -- we all did, just like we did with mubarak. >> on sunday factions opposed to mr. morsi continued to make move to apply political pressure on the egyptian nobel laureate mohammed el baradai calling on mr. morsi to rescind his decrease. saturdays, you'll recall a
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judge's group calling for the nationwide strike. orders of muslim brotherhood called for demonstrations throughout the next few days and that's why there's a lot of drama that comes with these developments. you have mr. mosey seemingly entrenched in power the muslim brotherhood movement taking on factions who are mobilizing demanding for him to rescind his decree. to washington now where lawmaker s lawmakers had a break for thanksgiving. time short and plenty on their plate. the house officially goes back into session on tuesday and the senate returns monday. the so-called fiscal cliff is, of course, the biggest item facing congress. if president obama and congress really cannot face a deal huge tax increases and spending cuts
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would automatically can it kick in sdwrarn 1. >> when you're $16 trillion in debt, the only pledge we should be making to each other is to avoid becoming -- and republicans should put rev influence on the table. i want to buy down debt, but i will violate the pledge for the good short of the country only if democrats will do entitlement reform. >> a pledge you signed 18 years ago, 20 years ago was for that congress. for instance if i was in congress 1941 i was have signed the world of declaration against japan. i'm not going to attack japan today. things have changed. >> i think it's pragmatism. i think it's practicality. i think it's the desire to want
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to get something done. and, look, i know lindsay graham well. these are thoughtful, smart principal leaders. and they are fiscal conservatives. they are anti-tax. i don't think a pledge should define anybody. i am not a fan of pledges. i think you pledge to your god. i think you pledge to your constituents. i think you pledge to your country. the kind of representative i want going to washington is somebody to watch out of conviction conviction, out of what his constituents want and not because they are being told to through a pledge. it's taking a lot of courage. both lindsay graham and chambliss earned themselves a primary as a result of these statements. and i would tell the people of georgia and south carolina you are very well served by those two senators. i hope they win. i hope they get re-elected. they're doing a fine job. >> you know what i don't get
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with this discussion? the idea that we're not going to raise deductions but we're going to cut deductions or cap them. that's raising taxes. we're raising revenue through tax raises. it doesn't matter what you call them as long as you understand they're the same. and the other thing i don't get is the notion that democrats are the ones that protect entitlements and republicans are the ones that are trying to protect businesses or rich people. i think we have to get past this overon simplification. i think there's not a republican in office, i don't think any republican is saying, we want to get rid of entitlement. so i think it's important that we get away from the talking points and the sound bites and both parties are pro business and it's not about being anti-tax. it's about unnecessary taxes and i think both parties view that don't want to have those taxes,
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as well. and i think as long as we're able to have a conversation about this compromise is easier to be made. >> 37 days until that cliff. a voluntary recall for the generic, underlined generic version of the popular anti- anti-cholesterol drug lipitor. the generic version as seen in this entry from an online drugstore, they fear glass particles may have been in the bottles. if you didn't get your shopping fix this weekend relax. because there's cyber monday. but could the internet's biggest shopping day soon become a thing of the past?
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the national retail federation says 247 million shoppers hit stores and websites for post thanksgiving sales, up from last year's 226 million. shoppers spend after average of $423 each since thursday. and all the trade group says that bargain-hungry consumers
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dropped $59.1 billion. you can congratulate yourself from that. now, we're just hours away from the another big shopping blitz, cyber monday. consumers spent nearly $60 billion this weekend yet cyber monday sales are spec'd to be around $1.5 billion. why so low inspect that's a question i put to lori seeiegel. >> the origins used to be we got to work on monday right after thanksgiving, right after the holiday. we had access to broadband, to high speed internet and that's where the deals were. now that's completely changed. you're seeing the online deals happen way before cyber monday. one big thing that's happening is mobile showing is huge. a lot of people are using their smartphones and tablets to go on and make purchases ahead of time. online shopping with your
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smartphones and mobile devices up nearly two-thirds from 2011 now. 5.5% use their android device toes shop. where it used to be we had access to cyber monday at that point, now retailers are getting smart and putting the deals out there earlier. >> why do people go to the stores in the first place? what is the benefit of going to the store versus buying online? clearly if i'm sitting at home i can buy whatever i want and get a great deal. >> sure. i think some of these big retailers, they still have great deals. stls something about going to the store, being first in line and getting some of these products. a lot of times especially around the holiday season there's very much a tradition of getting in there as soon as those doors open getting that coveted toy you really, really want. i don't think we'll see that. as you see by the numbers, thought not going to disappear, but the online sales are
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happening earlier and earlier. cyber monday has -- it's not going to be pleatly over but it is changing quite a bit. >> yeah. i can see the people start right away. lori, thanks very much. really interesting stuff. appreciate it. earlier this month in indianapolis, the colts players shaved their heads in support of their coach chuck pagano and his battle with leukemia. sunday, a pair of cheerleaders did the very same thing. we'll show you right after that. more dining out... and along with it, more identity theft. by the time this holiday season is over, an estimated 1.2 million identities may be stolen. every time you pull out your wallet, shop online or hit the road, you give thieves a chance to ruin your holiday. by the time you're done watching this, as many as 40 more identities may be stolen. you can't be on the lookout 24/7, but lifelock can. they're relentless about protecting your identity every minute of every day.
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when someone tries to take over your bank accounts, drain the equity in your home, or even tries to buy a car in your name, lifelock is on guard. and with lifelock's 24/7 alerts, they contact you by text phone or email as soon as they detect suspicious activity in their network. lifelock wants you to be protected this holiday season, so they're giving you 60 days of protection risk-free. >> my years as a prosecutor taught me that you have to be proactive to protect yourself from crime and that's especially true of identity theft. that's why i'm a member of lifelock. >> announcer: absolutely no one protects you better than lifelock, and they stand behind their protection with the power of their $1 million service guarantee. in fact, last year, lifelock protected over two million people during the holidays. and now they can do it for you. try lifelock's protection 60 days risk-free. call the number on your screen or go to it only takes minutes to sign up. use promo code: holidays.
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advertising may not be considered a traditional field for african-americans. why is that? cnn's george how has the story. >> good morning. how are you all doing? >> changing the face of advertising. >> that's what this boot camp is for you guys. >> a mission that inspired lincoln stevens to try to make a difference. >> started the project add add need to increase diversity in the advertising industry. >> the math is simple. only about 7% of managers and advertising in marketing are african-americans. >> i would imagine in this industry you've got to have a thick skin you've got to be ready for rejection, resilience. >> absolutely. as minorities working in this business, you have to be competitive. >> so lincoln partners with the one club creative boot camp in atlanta to find talented students for his program. the challenge, creating an ad campaign for publicly consistent
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caplan say lore, one of the top publicists in the country. college senior blake roberts is competing against 60 other students for a spot in lincoln's program. >> we wanted to do a strategic plan -- >> the competition is tough. >> everyday heros who wake up each day. >> but blake's pitch pays off. so i definitely definitely want blake roberts to join on us for the summer. >> for blake, it means first hand experience in the industry and a much better chance at get ago job. >> very excited to finally have a chance to really do what i love to do with a real client. it's the reason lincoln stevens started this project. making advertising more reflective of the changing world. george howell, c cnn, atlanta. >> thank you george. the documentary who is black in america premiers sunday at 8:00 p.m. and 11:00 p.m.
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two nfl cheerleaders shaved their heads today to honor indianapolis colts coach chuck pagano. the cheerleaders got their heads shaved between the third and the fourth quarter victory for the buffalo bills. they raised more than $20,000 for leukemia research. coach pagano appeared briefly before the game. a gangham style christmas? it's a family who has synced up their holiday lights show to you know what.
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americans show support for u.s. troops in many ways from yellow ribbons to flag pins. now as cnn's april williams reports, an atlanta woman has developed special bracelets that she hopes will help family members cope. >> many families are heading home for the holidays, but army captain shawn kirby is saying good-bye, leaving his wife a
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second time for deployment in afghanistan. >> i've actually already been there for about seven months and now i'm going back for another three. >> the first couple of months was really, really hard because it was like not being with him every day after being together for nine years is -- that was a shock. >> reporter: while they may be thousands of miles apart this holiday season, they found a way to stay connected. it's called the battle saint bracelet created by cynthia lemay. >> it has all the saints that protect the military. st. joseph of coopertino had this legend of lev tating so he protects i'vaters. when he wear that, know there's 7 5,000 people around the world wear this now and we wear this in support of you and your service and everything you've done for pit. >> a sentiment all too familiar for this mom. >> we had seven members of my family that were serving. so around a big bon fire one night we began to hear stories
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of wars and close calls that were compelling and heartbreaking and listening to those stories and realizing how much those men and women were sacrificing, ip knew i wanted to do something different to give back. >> together they created the bracelet and now they've added scarfs. >> they're the same ones that our soldiers are wearing. >> the battle sans offer help for our soldiers overseas. >> and then a donation to every bray let that's sold and now every scarves goes to the intrepid honored heros fund. when they come back when they return to the united states, it provides the much needed help. there's the physical rehab center where they can get physical rehab. there's the ptsd/tbi center and we're raising money now for centers across all the country. >> for captain kirby and his wife, the bracelets make them
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feel close even though they're on separate continents. >> we're on the down side now so i think it will be just fine. >> scarfs and bracelets, simple items providing comfort for soldiers heading into battle for their families back home and for those fighting to recover from wounds of war. april williams cnn. >> and it is worth noting that cynthia lemay is the wife of our weekend managing editor, jim lemay. troops in afghanistan made their own lip sync'ed version of carry rae jepsen's video "call me maybe." ♪ your stare was holding ripped jeaned skin was showing ♪ ♪ hot night wind was blowing ♪ >> they have it down because they have every hair clip, the phone was exactly the same.
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but instead of coming out of the pool, you saw they were buried in sand. there's no tour buses in afghanistan. these soldiers ride in armored vehicles. and we can't have a show without a little psy. this time a homeowner in
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