This document presents the institutional outcomes for 2002-2003 for William Rainey Harper College. The document begins with the Presidents Introduction, which includes a list of accomplishments of the college. Some of these success are: (1) 90% retention rates for students involved in retention services and programs; (2) achieving a hiring diversity rate of 30%; (3) raising over $8 million in new and pledged external funding; (4) creating an integrated, strategic communication and messaging plan; (5) enhanced web-based services; (6) negotiating 4 union contracts; and (7) resolving a faculty strike while retaining enrollment growth through Fall and Spring semesters. The president explains that these accomplishments portend the college's long-term success. The document discusses the six institutional directions in detail. They are fostering discussion of teaching and learning issues, enhancing campus climate, integration of a comprehensive strategic enrollment plan, continuing to develop a learner-centered campus with optimal systems and facilities, maintaining and creating new relationships with outside constituents, and developing technological resources to enhance instruction, student services, and student support. Also includes a discussion of additional outcomes sorted by task and area. (MZ)
