xx, 460 pages : 28 cm

First Canadian ed. b: Gareth R. Jones, Jennifer M George, Nancy Langton; 2nd Canadian ed. by Gareth R. Jones, Jennifer M George, Nancy Langton and contributor, Jane Haddad. 3rd Canadian ed. by Gareth R. Jones ... et al

Includes bibliographical references and index

Part I: Management. Managers and managing -- Part II: The environment of management. Managing the organizational environment ; Managing ethics, social responsibility, and diversity -- Part III: Planning and decision making. Managing decision making and sustainability ; Managing planning and strategy -- Part IV: Organizing. Managing organizational structure ; Managing innovation and change -- Part V: Leading individuals and groups. Managing motivation ; Managing leadership ; Managing teams ; Managing human resources ; Managing communication and conflict -- Part VI: Controlling. Managing control and operations ; Developing a business plan ; The evolution of management theory

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