Includes bibliographical references (pages 137-139) and index
1. Management issues. The aims of providing parks. Management by objectives. Benefits-based management. Benchmarking. Synergy -- 2. Customer care. Citizens' charter. Charter marks. Handling the customer. Safety. Volunteers. Information giving. Range of users, equal opportunity. Disabilities. Managing events. Cost of entertainment programmes -- 3. Law and order. Range of misdemeanour in parks. Law breaking. Parks police. The case for parks police. Royal Parks Constabulary. Periodic inspections. Volunteer special constables. Other park police forces. Mounted park rangers. Alternative forms of supervision. Involving the public. Private security firms. Byelaws. Vandalism. Firearms. Metal detectors. Marches, events and demonstrations. Road traffic. Dogs -- 4. Urban parks. Background. Park systems. Cycling. Rollers. Managing parks. Compulsory tendering and staffing. Manual staff. Park keeping. Retendering. Rangers. Customer surveys -- 5. Countryside and country parks. Country parks
Access-restricted-item
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Addeddate
2020-09-09 14:10:43
Associated-names
Institute of Leisure & Amenity Management (Great Britain)