sometimes if they just have open rooms -- it happened to me once in brussels -- they just put us in a suite, we're like, what did we do to be here? they want you to want to come back so they give you something. >> one of the things you say is be nice to people and that will help. we've both seen people who just complain and are loud. sometimes the person at desk, you they just want to quiet them down. they sometimes will help out those ones hot are the lout mouths? >> my favorite story is the person standing behind someone like that in line and the person i need to be upgraded, my back hurts and the person says well, you can buy a business class seat. that guy left, that person came up, they gave that person a business class seat just because they were nice. >> rental cars. maybe get the compact, you want to go mid size. is there a good approach there? >> rental cars will upgrade you if they've run out of the kind of car you've requested. if you get there early in the morning, before the people have returned their cars for the next day, or late in the week when a lot of those cars hav

in brussels, belgium, u.s. secretary of state hillary clinton condemned the violence. >> it is obviously quite concerning that while we are deploying these monitors pursuant to a security council resolution that confirms our commitment to kofi annan's six point plan, the guns of the assad regime are once again firing in homs, idlib and elsewhere and syrians continue to die. >> sreenivasan: clinton said syria has reached a turning point, and she warned of new pressure on the government, unless it relents. at least 22 soldiers died today in growing border fighting in east africa, between sudan and south sudan. there have been almost daily battles since south sudan seized the oil town of heglig, last week. sudan today demanded an immediate withdrawal. south sudan claimed its independence last summer, but the border was never settled, and the two sides never agreed on sharing the region's oil wealth. in the u.s. presidential campaign, president obama and mitt romney traded criticisms over economic policy. the presi

and nato are mapping their way out of afghanistan, meeting in brussels, they're working on plans to pull away from the front lines and hand over combat operations to afghan officials after 2014. the u.s. is already drawing down troops from afghanistan. >>> the director of the secret service is handing his agency's prosecution scandal over to an independent government investigator. on tuesday, the scandal in colombia widened to include ten u.s. servicemen now under investigation, in addition to 11 secret service agents. according to u.s. officials, some of the secret service personnel under investigation have been offered a polygraph test. they were in cartagena setting up security in advance of president obama's weekend visit. >>> a police official in central georgia said a kindergarten girl was handcuffed for her own safety, as well as that of his officers. 6-year-old selesia johnson was accused of throwing a violent tantrum at school last friday and knocking over furniture in the principal's office. she was cuffed with her hands behind her back, and taken to a police station where her

niches where people would want that kind of car but it probably looks a lot more at home in downtown brussels or paris than it does in indianapolis. that type of car i think was a problem. >> reporter: but the mayor, who still has hopes for a think come back, touts the car's advantages. >> it's not a toy, it's not a plaything, it's a real car. as you can see it operates very very well. the steering is good and all of this operates with no gasoline, no bad exhaust emissions. it's all done on a battery. >> reporter: indiana has invested millions of state and federal dollars into creating an infrastructure for electric vehicles. indianapolis has 100 short and long term public charging stations. paul mitchell heads a consortium of clean tech energy companies that have pushed hard for more electric vehicles. but even he admits that developing a brand new car is tough. >> it's going to continue to be an uphill battle to build a car from the ground up in a global industry where there's major automakers that have years of experience and deep supply chains that advantage them. >> ironically as the ecl