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ANNEXURE 17 



e Ci'l'y 

/ O Crf? /VI *-« M < c i i* <?//V 


MOGALE CITY LOCAL MUNICIPALITY 


COMMUNITY DEVELOPMENT SERVICES DEPARTMENT 


INDIGENT BURIAL POLICY 

2020 - 2021 


Indigent Burial Policy May 2019 


Page 1 




TABLE OF CONTENTS 


SECTION 

CONTENT 

PAGE 

1 

DEFINTIONS 

3 

2 

POLICY AIMS AND OBJECTIVES 

4 

2.1 Aim of the Policy 

4 

2.2 Objectives of the Policy 

4 

3 

LEGISLATIVE FRAMEWORK 

4 

4 

ELIGIBILITY CRITERIA 

4 

5 

POLICY CONDITIONS 

5 

6 

GRAVE SITE ONLY REQUESTS 

6 

7. 

BURIAL SERVICES PACKAGE 

6 

8 . 

POLICY IMPLEMENTATION 

7 


8.1 Implementing Structures 

7 

8.1.1 Community Development 

Services 

7 

8.1.2 Integrated Environmental 
Management 

7 

8.1.3 Ward or PR councilor 

7 

8.1.4 Contracted Undertaker 

7 

9 

POLICY MONITORING AND REVIEW 

8 

9.1 Policy Monitoring 

8 

9.2 Policy Review 

8 

10 

SOURCE OF FUNDING FOR THE 

IMPLEMENTATION OF THE 

INDIGENT BURIAL POLICY 

8 


Indigent Burial Policy May 2019 


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AUDITING 


11 


8 


1. DEFINITIONS 

Municipality : Means Mogale City Local Municipality 

Indigent : Any person or persons who due to a number of factors is 

unable to make monitory contribution towards basic services and 
earning a combined family income of not more than a total of two 
Government old age pensions. 

Child-Headed Household : A household where the main caregiver of the said household is 

18 years of age or younger. Also a Child-headed household as 
defined in section 28(3) of the Constitution. 

Gravesite : A single standard grave per deceased person dug to the required 

specification and provided free of charge to the indigent family. 
This grave shall exclude coverage of caskets, tombstones and 
related decorative and memorial finishes. 


: Special conditions will be considered if the body is an oversize or 
obese. 


Contracted Undertaker : Means a registered undertaker appointed by the Municipality to 

provide indigent burials. 

Municipal official : An employee of Mogale City Local Municipality who is duly 

mandated by the Municipality to conduct an assessment of the 
indigent family's circumstances 

Foreign National : Refers to a non South African citizen who is in the country legally 

or illegally. 

Resident : Refers to a person who lives in a particular area for a long term 

period. For the purpose of this policy a resident will be a person 
who lives in a known address within Mogale City Local 
Municipality. 


Destitute 


: Refers to extremely poor individuals or family who lack the 
means to provide for themselves. 


Pauper 


: Refers to an unknown deceased person who has no known 
family or friends who can assist with his or her burial. 


Indigent Burial Policy May 2019 


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Verification officer 


: Refers to an official or ward committee member or councilor or 
community liaison officer duly authorized by the Municipality to 
verify the status of an applicant for indigent burial. 

Applicant Any member of the indigent household/next of 

kin/partner/community member submitting a burial application on 
behalf of the deceased indigent person. 

2. POLICY AIMS AND OBJECTIVES 

2.1 Aim of the Policy 

The aim of the Indigent Burial Policy is to provide a framework on how the Municipality should 
assist community members within Mogale City Local Municipality, who are unable to afford their 
loved ones a dignified burial due to their socioeconomic conditions. 

2.2 Objectives of the Policy 

• The provision of procedures and guidelines for assisting indigent families who are 
unable to afford a decent burial for family members. 

3. LEGISLATIVE FRAMEWORK 

The policy is based on the following legislation: 

• South African Constitution, Act no. 108 of 1996 (section27). 

• Health Act, no. 63 of 1977. 

• Mogale City Local Municipality Indigent Management Policy 

4. ELIGIBILITY CRITERIA 

Persons applying for burial must qualify in terms of the following criteria: 

• Families with a total household income of not more than two Government old age 
pensions per month. 

• Vulnerable groups who are characterized by socioeconomic challenges. 

• Child- headed households. 

• Legal and documented Foreign Nationals who are residents of Mogale City Local 
Municipality. A councilor in the area shall provide confirmation of the residence of the 
deceased. 

• Residents of Mogale City Local Municipality. The applicant must provide proof of 
residence of the deceased from the councilor. 


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• Indigent families who have a funeral plan or life insurance cover for the deceased will be 
required to declare such cover and will not be eligible for the subsidized burial unless 
confirmation in writing by ward councilor is submitted regarding limited affordability to 
bury the deceased. 

5. POLICY CONDITIONS 

• The applicant shall provide the Municipality with a declaration of his or her indigent 
status through an affidavit. 

• The applicant shall provide the Municipality with a copy of his or her identity document. 

• A copy of the deceased's South African Identity document and copy of the death 
certificate if available shall be provided by the applicant. 

• In cases of Foreign Nationals, a copy of a valid Passport or valid relevant documents 
must be provided by the applicant. 

• Undocumented Foreign Nationals shall be given pauper burial services. 

• Mogale City Local Municipality will bear the costs for the provision of the burial services 
as outlined below. 

• Only people who reside within the boundary of Mogale City Local Municipality will be 
considered for indigent burial. 

• Mogale City residents who die outside the boundaries of the Municipality will be 
assisted with indigent burial provided that the family bears the transport costs from the 
place of death to Mogale City. 

• A family member of the deceased or a competent person, if no family member can be 
found may make application to the municipality for the burial of the deceased. 

• The socio-economic status of the family will be verified by the social worker /social 
auxiliary worker and a report will be submitted for approval. 

• The Municipality shall provide an individual standard grave for the burial of the 
deceased with the proviso that additional same family indigent members be buried in the 
same grave to a maximum of 2 people. 

• An undertaker/s will be contracted by the Municipality to render the burial service. 

• The deceased will be buried in a designated grave with a standard coffin or oversize 
coffin where the body requires such at a cemetery within Mogale City Local Municipality. 

• Indigent burials will take place between Monday and Thursday only excluding public 
holidays. 


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• With the urban context only people who are registered as indigent or are eligible to be 
registered as indigent with Mogale City Local Municipality will qualify for a free gravesite. 

• Proof of income of applicant must be submitted to assess if applicant qualifies for 
indigent burial support. 

• Applicants who are not registered with the Municipality as Indigent but qualify upon 
assessment will be referred to the indigent office for registration on the Indigent 
Management System. 

• The undertaker must submit all burial information to the Department: Integrated 
Environmental Management before burial date and grave number is confirmed. 

6. GRAVE SITE ONLY REQUESTS 

Requests for grave sites only will be considered under the following conditions: 

• Burial of the deceased shall be conducted between Monday and Thursday only. 

• The Municipality shall provide a standard grave site only or provision shall be made for 
an oversize grave if the body requires an oversize coffin. 

• Any request for a Casket grave shall be at the cost of the applicant. 

• The applicant shall submit an affidavit and proof of income declaring financial status of 
the household. 

• Approval for a free gravesite will be based on the investigation and outcome report of the 
Social Auxiliary Worker/ Social Worker. 

• Requests for assistance with gravesite must be submitted to Community Development 
Services Department at least four days prior to the burial date. 

7. BURIAL SERVICES PACKAGE 

The burial services package provided by the Municipality shall comprise of the following: 

• Undertaker contracted by the Municipality. 

• Fetching the body of the deceased, storage and preparation of the body for burial. 

• Gravesite for a standard coffin or oversize coffin where applicable. 

• Coffin as specified to the Undertaker by the Municipality. 

• Hearse for transportation of the corpse. 

• One Family car for the transportation of the family from home to the graveyard and back. 


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NB: Family cultural rituals will be done at the cost to the family. 

8. POLICY IMPLEMENTATION 

The implementation of this policy will be led by the Department of Community Development 
Services in collaboration with the Department of Integrated Environmental Management and 
supported by councilors. 

8.1 Implementing Structures: 

8.1.1 Community Development Services: 

• Coordinate and guide the implementation of this policy. 

• Develops administrative guidelines that will guide the implementation of this policy. 

• Receives referrals and conducts assessment of family circumstances to verify if the 
household meet the indigent burial support criteria in terms of this Policy. 

• Head of Department of Community Development Services approves the application and 
refers the approved application to the contracted undertaker for action. 

8.1.2 Integrated Environmental Management: 

• Provision of the gravesite on written request by the Department: Community Development 
Services. 

• Provision of grave number. 

8.1.3 Ward Councilor 

• Identify indigent deaths in respective wards. 

• Refer by email or written request the bereaved families to the Department Community 
Development Services. 

• Assist in information dissemination between the family and Community Development 
Services Department. 

• In the absence of the Ward Councilor, the Community Liaison Officer's written request will 
be accepted. 

8.1.4 Contracted Undertaker 

The following shall be provided by the Undertaker to the Municipality after burial, for 
payment to be effected: 

• Burial order. 


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Grave number. 


• Death certificate and 

• Invoice. 

9. POLICY MONITORING AND REVIEW 
9.1 Policy Monitoring: 

• A Service Level Agreement shall be entered into between the Municipality and the 
contracted undertaker. 

• An updated database of indigent burials shall be kept by Community Development 
Services Department. 

• The Department, Community Development Services shall prepare quarterly reports with 
financials and present the reports to the Social Development Portfolio Committee. 


9.2 Policy Review: 

• The Department, Community Development Services shall submit proposed changes to 
the Executive Management Committee, the relevant Portfolio Committees and Mayoral 
Committee. 

• The Policy review shall be approved by the Council of the Municipality. 

10. SOURCE OF FUNDING FOR THE IMPLEMENTATION OF THE INDIGENT BURIAL 
POLICY 

• The Municipality shall include in its annual budget, an amount approved by the 
Municipality for Indigent Burial. 

11. AUDITING 

Audits will be conducted by the Internal Audit Section regarding the indigent burial records, 
usage rate and compliance to the policy and related Service Level Agreement, in line with the 
Annual Audit Plan. 


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