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1. INTRODUCTION 


According to the Municipal Finance Management Act of 2003, a Service Delivery Budget Implementation Plan (SDBIP) is "a detailed 
plan approved by the Mayor of the municipality in terms of section 53(i) (c) (ii) for implementifig the municipality's delivery of services 
and execution of its Annual Budget." 

The SDBIP is therefore defined as a contract between the administration, council and community where the goals and objectives as 
set out by the Council are quantified and can be implemented by the administration of the Municipality. In developing a good 
performance management tool for the Municipality, the IDP is drafted, the budget is drafted and the service delivery and budget 
implementation plan is developed in order to put into effect the budget. 

The SDBIP contract 


Council 

IDP 

Budget 

Monthly reports 
Mid-year 
Performance 
Assessment 
Annual report 




SDBIP 

Service delivery 
targets (by top 
manager and by ward) 
Performance indicators 
Revenue to collect 
by source 



Administration 

Employee contracts 
and annual 
performance 
agreements for the 
municipal manager 
and senior 
managers 


Page I 1 



The SDBIP is a monitoring and implementation tool that is the vital link between the Mayor, Council and Administration. The SDBIP 
facilitates the process for holding management accountable for its performance. The SDBIP quantifies the strategic objectives as 
highlighted in the budget to measurable outcomes. 


On the ^date)2012 Greater Kokstad Municipality adopted its Draft IDP and budget for 2012/13 which spells out the strategic framework 
of the municipality, its objectives, projects as well as targets and indicators. The draft budget is a vital part of the IDP hence it was 
adopted at the same time with the IDP. Once the draft budget has been endorsed by council the draft SDBIP is prepared to reflect the 
budget and the IDP together. 

The SDBIP measures the effectiveness of each initiative as well as its costs to the municipality in terms of time, human resource and 
finance. The Key Performance Indicators (KPIs) are presented per department and per vote. 

The SDBIP will be updated quarterly using the approved departmental scorecards in terms of the Greater Kokstad Performance 

Framework adopted in (date)20 The quarterly reports will be consolidated, presented to EXCO and form part of the S46 (annual) 

and section 72(mid-year) reports to be tabled to council by February 2013 and July 2013 respectively, and then forwarded to Provincial 
Treasury as the MFMA stipulates. 


The output and goals in the SDBIP must be made public (placed on the GKM website) and will be used to measure performance on a 
quarterly basis during the financial year, fhe Sl)BIP serves a critical role to focus both the administration and council on outputs by 


providing clarity of service delivery e 
indicators. 



expffiditure and revenue requirements, service delivery targets and performance 


Page I 2 


2. COMPONENTS OF SDBIP 


The Municipal Finance Management Act defines the SDBIP in Section 1 as follows: "a 
detailed plan approved by the Mayor of a Municipality in terms of section 53(l)(c)(ii) fo 
implementing the Municipality's delivery of services and the execution of its annual 
budget and which must include the following: 



Monthly projections of revenue to be collected for each source 
Monthly projections of expenditure (operating and capital) and revenue for feacfi vote 
Quarterly projections of service delivery targets 
Performance indicators for each vote 
Ward information for expenditure and service delivery 
Detailed capital works plan broken down by wardijver three years 
Annual Performance Agreements for the Mu<^ip^M»a^tf and Senior Managers 


lunicipal Manager a 


2. OVERVIEW 

3.1 Revenue to be collected, by source 

The total revenue to be collected by the Municipality as shown in the budget is 

This amount is made up of revenue billed for services and other Municipal charges, as well as capital and operating grants receivable. A 
monthly cash flow budget is included in the SDBIP to highlight the actual amounts receivable. These figures do differ from the amounts 
that would be billed. 


Page I 3 



3.2 Operational and Capital expenditure by Vote 


This table details the operating budgets, separating them into their expenditure and 
revenue components, and also provides capital expenditure by vote. Thi'< would he 
monitored on a monthly basis. 

3.3 Quarterly Projections 


Whilst the above two components focused on amounts of revenue and expenditare, this 
component contains objectives in the form of service delivery tjicgets and other 
performance indicators. 



3.4 Capital budget for 2012/13 


The total capital budget for 2012/13 is 


Page I 4 



The Greater Kokstad Municipality has set itself the target of implementing 23 programs for 2012/2013 which are aligned to the IDP 
Reviewed Priorities. The programs have been identified as the following: 


Office of the Municipal Manager 

1. Strategic Planning and Organisational Performance Management 

2. Council Support and Public Participation 

3. Inter-governmental Relations (IGR), Communications and Corporate Image 

4. Internal Audit and Risk Management 

5. Legal Services; 

6. Youth Sports Arts Culture and Recreation 

7. Special Programmes (disabled, elderly, widows and women, HIV-AIDS and vulnerable children) 

8. Customer Care Services 

9. Local Economic Development and Poverty Alleviation 

Financial Management Services 

10. Expenditure Management; 

11. Revenue Management; 

12. Customer Service; 

13. Supply Chain management; 

14. Asset Management 

15. Budgeting, reporting and compliance; 


Page I 5 



Infrastructure, Planning and Development 

16. PMU and Civil Engineering; 

17. Electrical Engineering 

18. Spatial Planning and Development Services (Housing, Building Control, LUMS, GIS and Bill Board Advertising) 

Community Development Services 

19. Community Social Services (Facilities and Amenities, Solid Waste Removal, Landfill Sites, Parks, Cemeteries and Pound 
Management) 

20. Community Safety (Traffic Control and Licensing, Fire Fighting and Disaster Management) 


Corporate Services 

21. Administration Services (Management of Municipal Properties, Secretariat, Admin, ICT, Fleet and Stores Management) 

22. Human Resources (Human Resources and Development, Human Resources Administration) 


23. Municipal Turnaround Strategy (MTAS) 


For ease of reference, the Municipal KPA's are liste 


1. KPAl. 

2. KPA2. 

3. KPA3. 

4. KPA4. 

5. KPA5. 

6. KPA6. 


Basic Services Delivery and Infrastructure 
Local Economic Development and Poverty Alleviation 
Municipal Tf®flformation & Institutional Development 
Good Governance %|id Community participation 
Financial Viabfli^ and Financial Management 
Spatial and Environmental Planning 


Page I 6 



VISION 


MISSION 


I 


Page I 7 


DEPARTMENT: OFFICE OF THE MUNICIPAL MANAGER 

PROGRAMME ONE: STRATEGIC PLANNING 


DEPARTMENT 

AL 

PROGRAMME 


PROJECT 

DESCRIPTION 


BASELINE 


KPI 


ANNUAL BUDGET 
INFORMATION 


O 

> 


Q. 

o 


y? 

o 

D 

CO 


u 

QC 

D 

O 

</) 

y? 

z 

o 

z 

3 


PERFORMANCE TARGET & PROJECTED BUDGET PER QUARTER 


ANNUAL 

TARGET 

Ql 

Q2 

Q3 

Q4 

1 

1 

0 

0 

0 

1 

1 

0 

0 

0 

4 

1 

1 

1 

1 

1 



1 



MEANS 

OF 

VERIFICATION 


Strategic 

Planning 


1.2 

OPMS 


2012-2017 IDP 
document 


Adopted IDP 
process plan by 30 
Sept 2012 




Adopted Annual 
Performance 
Report by 31 Aug 
2012 


number of 
Quarterly OPMS 
reports 


Adopted Mid Term 
P^formance 
Report by 25 Jan 
2012 


Minutes of ExCo / 
Council Meeting 
when adoption 
occurred - for 
each report 

S-57 

PERFORMANCE 

REPORTS 

Q OPMS REPORTS 

PROOF OF 
SUBMISSION OF 


Page I 8 



Adopted Credible 
Annual Report 31 
March 2012 













cn 

rH 

O 

2 

rsi 

rsi 

a. 

Institutional Development & 
Transformation 

_i 

_i 

< 

Strategic 

Planning 

1.3 

STRATEGIC 

PLANNING 

SESSIONS 

6 credible strat 

plans held. 

Approved mid- 
term 

adjustments, IDP 

&SDBIPfor 

2011/12 

Number of 

strategic planning 

sessions held 






INTr:NAL 



'age I 9 



PROGRAMME TWO: COUNCIL SUPPORT & PUBLIC PARTICIPATION 


DP REF. 

< 

Q. 

< 

z 

WARD 

DEPARTMENT 

AL 

PROGRAMME 

PROJECT 

DESCRIPTION 

BASELINE 

KPI 

O 

u 

ANNUAL BUDGET 

INFORMATION 

PERFORMANCE TARGET & PROJECTED BUDGET PER QUARTER 


g 

s 

z 






< 

H 

o 

1- 

H 

U 

UJ 

O 

QC 

Q. 

OPEX / VOTE 

CAPEX/ VOTE 

BUDGET 

FUNDING SOURCE 

ANNUAL 

TARGET 

Ql 

Q2 

Q3 

Q4 

MEANS 

OF VERIFICATION 

G132N01-4 

c 

o 

‘•M 

ro 

Q. 

'u 

TO 

Q. 

Q. 

■a 

c 

TO 

OJ 

U 

c 

TO 

_l 

_l 

< 

Council Support 

& Public 

Participation 

2.1 

CAPACITY 

BUILDING FOR 

WARD 

COMMITTEES 

TWO FORMAL 

TRAINIG SESSIONS 

HELD FOR THE 

2011/12 YF 

Number of ward 

committee 

training sessions 

held 


260165 

3 

QJ 

ooooo'ooza 

INTERNAL 

2 

i 1 

1 

0 

0 

ATTENDANCE 

REGISTER 

TRAINING REPORT 

Q. 

ai 

> 

o 

0.0 

■a 

o 

o 

LD 


Council Support 

& Public 

Participation 

2.2 

WARD 

COMMITTEE 

FUNCTION ING 

32 WARD 

COMMITTEE 

MEETINGS HELD 

FOR THE 2011/12 

FY 

Number of warri | 
committee 

meetings held 


'll: 


73 

5 

■ ro 

§ 

8 

INTERNAL 

32 

8 

8 

8 

8 

MINUTES 

ATTENDANCE 

REGISTERS 

PAYMENT SCHEDULE 







« 











MONTHLY REPORTS 




















Page I 10 







Community 

Participation 

2.3 

COMMUNITY 

OUTREACH 

MEETINGS 

24 Community 
meeting are sitting 
on quarterly basis 

Number of 

community 
meetings held 


260165 

3 

qT 

00 000 SZl 

INTERNAL 

32 

8 

8 

1 . 

8 

8 

MINUTES 

ATTENDANCE 

REGISTERS 


Good governance and Public Participation 

ALL 

Special Projects 

2.4 

COMMUNITY 

CAMPAIGNS 

2 campaigns 

held THE 

2011/12 FY 

Number of 

community 
campaigns held 


260165 

e/u 

R50, 000.00 

INTERNAL 

4 

‘ 

1 

1 

1 

RECORD OF 

REQUESTS 

SINGED PROOF OF 

COMPLETION BY 

REQUESTER 

Special Projects 

2.5 

STAKEHOLDERS 

FORUM MEETINGS 

8 stakeholders 

forum meeting 

held FOR THE 

2011/12 FY 

Number of 

stakeholders 

forum meetings 

held 


260165 


73 

■i 

INTERNAL 

8 

2 

2 

2 

2 

MINUTES 

ATTENDANCE 

REGISTERS 






150 

HOUSEHOLDS 

PROFILED FOR 

THE 2011/12 FY 

Number of 

households 

profiled and 

interventions 

made as a result 

of stakeholder 

forum meetings 

- 





320 

80 

80 

80 

80 



Page I 11 




IGR& 

Communication 


IGR, 

Communication 
and Corporate 
Image 


Corporate Image 


MUNICIPAL 

NEWSLETTER 


four issues 
printed for the 
2011/12 financial 
year 


MUNICIPAL 

WEBSITE 


Updated, 
efficient and 
effective 
Website 


3.4 


CORPORATE 

IMAGE 


Number of 
calendars a®v, 
diaries printed ^ 
this^r 


Number of news 
letters produced 


Number of 
newsletters 
printed 


placing of the 
final IDPlOdays 
after adoption 


number of 
Anders placed o^ 
the official weH 


placing of the 
adopted annual 
report 10 days 
after adoption 

placing of the 
adopted SDBIP 
days after 
adoptiom"*““-- 




c'Sl^darsv^Sl 


l^ber of diaries 
byM Nov 2012 



24000 




n/a 


n/a 


n/a 


n/a 


n/a 


6000 


n/a 


n/a 


n/a 


NEWSLETTER 

DELIVERY REGISTER 

DELIVERY NOTE 


MAINTENANCE 

REPORTS 


CALENDAR FOR A YEAR 
2013 


DIARY FOR A YEAR 
2013 


Page I 12 


Institutional Development & Transformation 



R60 000 


INTERNAL E)hfRNAL / BY PROVtNllM-TREWiJRY 


4 

1 

- 

1 

1 

1 

ATTENDANCE REGISTER 

12 

3 

f'.. 

3 

3 

1 

0 

1 

0 

0 

1 

ATTENDANCE REGISTER 

RISK ASSESSMENT REPORT 

STRATEGIC & OPERATIONAL RISK 

REGISTER 

4 

1 

1 

1 

1 

4 

1 

1 

1 

1 


Page I 13 



Institutional Development & 
Transformation 


Internal Audit & 
Risk 

Management 


Internal Audit & 
Risk 

Management 


4.2 


AUDIT 

COMMITTEE 


4.3 

INTERNAL AUDIT 


Audit Committee 
meets quarterly 


The municipality 
has a functional 
outsourced 
internal audit 


Audit report on 
PMS submitted 
quarterly 


Number of Audit 
Committee 
meetings held 


% of AC queries 
resolved 


No of internal 
audit reports 


No of 

performance 
audit reports 


_ 


Legal Services 


5.1 


LEGAL SERVICES 


Legal 

requirements 
done annually 


1 


Number of 
reports tabled 
council - and an 
additional KPI tS 
measure % legal 
matte^^^^g 
that ^rfully'^^. 
tresolfe? ^ 


INTERNAL INTEI^^ iMi ■ INTERNAL 


H 

n 

0 

4 

1 

1 

1 

1 

MINUTES 

ATTENDANCE REGISTER 

90% 


451'* 

. 

70% 

90% 

% 

4 

‘ 

, 

1 

1 

1 

QUARTERLY PERFORMANCE 

REPORTS 

OFFICIALS 'WRITTEN RESPONSES 

TO lA QUERIES 

DEMONSTRATING RESOLUTION 

OF MATTERS RAISED 


4 

1 

1 

1 

1 

0 

4 

1 

1 

1 

1 

REPORTS 


Page I 14 



GOOD GOVERANACE AND PUBLIC PARTICIPATION GOOD GOVERANACE AND PUBLIC 



R200, 000.00 


INTERNAL IVNfJilNI | ^®NAL 


INTERNAL 

100 

n/a 

100 

n/a 

n/a 

Team list 

Pictures 

MIUTES / AGENDAS OF 

MEETINGS 

_i 

< 

z 

100 

0- n/a (as^^ 
^above) 

! 

. 0 

100 

0 

TEAM LIST 

PICTURES 

MINUTES /AGENDAS OF 

MEETINGS HELD 

1 ^ 

20 

0- as above 

20 

0 

0 

GKM SPORT COUNCIL 

ATTENDANCE REGISTER 

PICTURES 

AGENDA AND MINUTES 

OF MEETINGS HELD 


Page I 15 



10 

n/a 

o 

1 

0 

s 

0 

10 

10 

n/a 

10 

n/a 

n/a 

10 

n/a 

10 

0 

0 


Sports & 
Recreation 


6.4 

SPORTS GRANTS 


Annually funding 
Sport associations 

number of spoirt^ 
grants awarded 


Number of 
sport grants 
awarded to 
sports codes 


ADVERT 

REPORT BACK REPORT 
ON PREVIOUS FINANCIAL 
YEAR 

COUNCIL RESOLUTION 

PICTURES OF AWARD 
CEREMONY 


Youth 

Empowerment 


6.5 

FIRE FIGHTING 
AND DRIVING 
LICENSING 
TRAINING 


Services Provider 
appointed but 
project not yet 
started 


Number of 
youth recruited 
for the fire 
fighting training 
- and % 
evaluated as 
competent? 


Number of 
youth recruited 
for driving 
licensing 
training -ai 
passed driving! 
'test? 





ADVERTISEMENT 

REPORT ON 
APPOINTMENTS OF 
BENEFICIARIES 

ACCEPTANCE LETTERS 


Page I 16 



Page I 17 



o 

o 

o 

o 

cn 

o 

> 

Support of 

Vulnerable 

Groups 

7.1 

AGED 

Elderly Forum 

established and 

successful hosting 
of 2011 elderly 

Hosting of 
elderly by date 


m 

33 

z 

> 




day. 

Re-launch of 

elderly forum by 

UD 

'it 

't 

't 

n 

m 

> 

Z 

o 




number of 

trainings 

date 

z 

T-\ 

c 

CD 




feumber of co-o^ 


tH 

a. 

n 

■o 

> 

33 

H 

Q 

■o 

> 

H 

o 




supported 

number of life 

skills 

development 

trainings 







Number of Co- 
ops supportedl 


o 

o 

o 

o 

o 

o 

< 



7.2 

DISABILITY 

Disabled forum 

established and 

2011 IDDP hosted. 

Hosting of 
disabled day by 

date 

UD 

't 

33 

z 

> 

z 

n 

m 




dumber o| 
trainings 

Re-launch of i 

disabled forum 

by date 

't 

't 

z 




Humber of co-o^ 


z 

^ — 1 
nn 

tH 

a. 

■o 

c 

CD 

n 

■o 

> 

33 

H 

n 




supported 

number of life 

skills 

Wevelop^Kt 

trainings 


> 

H 

o 

z 





^umber c 
ops supfKirted 


£7} 

> 

Support of 

7.4 

WOMEN 

Hosted and 

Hosting of 


o 

o 

o 


Vulnerable 

Groups 

celebrated ^ 

women in 

business and 2011 

lal 

W^Wen's day by 

date 


M 

•sj 

o 

n/a 

yo 

M 

z 

H 

1 

n/a 

1 

n/a 

n/a 

ADOPTED POLICY 

W 


p 

o 

o 

o 

b 

yo 

z 

> 


'l| 




ATTENDANCE REGISTER 



o 


1 

11 

n/a 


1 

n/a 

TRAINING REPORT 





1 

n/a 

n/a 

n/a 

1 






1 

n/a 

n/a 

n/a 

1 


M 

n/a 

r;; 


1 

n/a 

1 - date 

n/a 

n/a 

ATTENDANCE REGISTER 

% 


p 

I 






POLICY DOCUMENT 

1 










1 



w 

1 

n/a 

n/a 

1 - date 

n/a 

COUNCIL RESOLUTION 

1 . 










REPORTS 
















1 

n/a 

n/a 

n/a 

1 






1 

n/a 

n/a 

n/a 

1 


M 

•sJ 

O 

n/a 

yo 

M 

z 

H 

1 

1 

n/a 

n/a 

n/a 

ATTENDANCE REGISTER 

W 


p 

o 

o 

o 

b 

o 

yo 

z 

> 






POLICY DOCUMENT 


Page I 18 


1 

n/a 

1 

n/a 

n/a 

1 


l', 

n/a 

1 



n/a 

n/a 

1 

‘ 

n/a 

n/a 

1 - date 

n/a 


1 

n/a 

n/a 

n/a 

4 

n/a 

n/a 

2 

2 

1 

n/a 

n/a 

n/a 

1 - date; but 

the whole 

year to 

generate a 

policy? 


national Women's 
day 

number of 
trainings 

number of c o-o^ 

supported 


Establishment 
and launch of 
women's 
forum by date 


Formulation of 
gender equity 
plan by deadline 


Number of co- 
ops supported 


COUNCIL RESOLUTION 

REPORTS 


iSOTE;For7.1; 7.2 & 7^ 
the co-ops KPI is 
relatively meaningless 
unless it begins to 
measure improvements 
for beneficiaries 


7.5 

ORPHANED 

VULNERABLE 

CHILDREN AND 

EARLY 

CHILDHOOD 

DEVELOPMENT 


Hosted and 
celebrated the 
2011 for OVC's 

number of 
bducatio^ 

outreach 

programmes 

No policy 


Hosting of pre 
school sports 
day by date 

Hosting of X-mas 
for OVC's by 
date 



ATTENDANCE REGISTER 

POLICY DOCUMENT 

COUNCIL RESOLUTION 

REPORTS 


Page I 19 


Special 

Programm 


HIV /AIDS TB AND 
CRIME 


aids day 
hosted in 
2011 

150 

maidens? 

4 ward 
based aids 
forums in 
11/12 


Hosting of 
world AIDS day 
by date 


Number of 
maidens 
attending the 
annual reed 

dance 


No of ward 
based Aids 
forums 


200 


n/a 


1 - date 


200 




n/a 


n/a 


n/a 


n/a 


ATTENDANCE REGISTER 

PROGRAMME 

CONSENT FORMS 


Customer 

Care 


8.1 


BATHO PELE 


0 outreach 
programmes 

0 

department 
al service 
charters 


Number o f 
Educational 
Outreach 
campaigns hosted 
by insert dat^ 


V 


Number of 
departmental 
service charters 
developed 


nil 


Number of 
municipal 
employees and 
councillors trained 
on customer care 
services 


N/A 


N/A 


N/A 


N/A 


N/A 


N/A 


4- 


N/A 


N/A 


300 


N/A 


ADOPTED POLICY 

ATTENDANCE REGISTER 

TRAINING REPORT 

ADOPTED DEPARTMENTAL 
SERVICES CHARTER 

COUNCIL RESOLUTION 

COUNCIL REPORTS 


Page I 20 








Number of 

trainings of 

customer care 

champions on total 
quality 

management 






2 

N/A 

N/A 

1 

1 


Review of Batho 

Pele policy by 

Insert datil 





A 

1 

^ w 


1 




GOOD GOVERNANCE & PUBLIC 

n A DTI/~in ATI/^M 

> 

Customer 

Service 

8.2 

CUSTOMER CARE 

Customer 

Care 

Managemen 
t System is 
in place to 
log all 

consumer 

enquiries / 
complaints 
- Average 

turn-a round 

time last 

year? 

Turnaround time to 

resolve customer 

complaints 

3 

260150 1 


3 



1 ooooo'osza 

- 

H 

m 

73 

Z 

> 

21 days? 

30days 

i 

1 

21 days? 

23 days? 

21 days? 

REPORTS 

COMPLAINTS REGISTER AND 

LOG OF ISSUES RESOLVED 

PG127NO 

6 

Local Economic Development 

fN 

Local 

Economic 

Developm 

ent 

9.1 

TOILET PAPER 

FACTORY 

ZERO 

TRAINGS 

AND ZERO 

JOBS 

CREATED 

Number of people 
trained ^ 


ro 



ooooo'osza 1 

1 INTERNAL 

7 



7 


REGISTRATION 

CERTIFICATE 

COPIES OF 

CERTIFICATES OF 
ATTENDANCE 

TRAINING 

ATTENDANCE 

REGISTER 

Number of jobs 

created 


7 



7 



Page I 21 


PG127N06 

local economic development 

rsi 

Local 

Economic 

Developm 

ent 

9.2 SHAYAMOYA CAR 

WASH 

ZERO(NEW 

PEOJECT) 

Number of people 

trained 

3 

qT 

260195 

3 

U 

o 

p 

o 

o 

o 

b 

o 

INTERNAL 

5 

A 



5 

REGISTRATION 

CERTIFICATE 

COPIES OF 

CERTIFICATES OF 
ATTENDANCE 

TRAINING 

ATTENDANCE 

REGISTER 

Number of jobs 

created 

5 

1 



5 


LOCAL ECONOMIC 

r»c\/ci r\n^>lCMT 

m 

Local 

economic 

developm 

ent 

9.3 

HAWKER STALLS 

ZERO 

NUMBEROF 

HAWKER 

STALLS 

BUILT 

Number of Hawker 

stalls built 

3 

qT 

260195 

3 

W 

s 

s 

V- 

' 

6 



6 


COPIES OF THE 
HAWKER’S TRADING 
PERMIT 

MINUTES OF MEETINGS 

WITH STAKEHOLDERS 

PG127N02 


All wards 

Local 

economic 

developm 

ent 

9.4 

FLEA MARKET 

NUMBEROF 

SMME'S 

THAT 

pARTICIPATj 

ED 

Number of SMME's 

/ Co-operatives 
participated 

' 


' 

i 

► 1 

10 

10 




ATTENDANCE 

REGISTER 

COPIES OF 
REGISTRATION 
CERTIFICATES OF 
PARTICIPATED CO- 
OPERATIVES 

CONSOLIDATED 
CONFIRMATION FROM 
THE CO-OPERATIVES 
PARTICIPATED 


local 

all wards 

Local 

economic 

developm 

9.5 

FISHING 

COMPETITION 

NUMBEROF 

FISHERMAN 

^ARTICIPAt 

ED AND 

Number of 

particif^ed 

3 

CU 

260195 

3 

0) 

oooo'osa 

INTERNA 

L 

20 

20 




ATTENDANCE 

REGISTER 


Page I 22 





ent 


NUMBER OF 

MOUSEHOI. 

DS 

BENEFITTED 

Number of 

households 

benefited. 






20 

20 

s 




PG128N08 

local economic development 

on 

Local 

economic 

developm 

ent 

9.6 

TOURISM AWARENESS 

CAMPAIGN 

ZERO 

NUMBEROF 

STUDENTS 

PARTICIPAT 

ED IN THE 
2011/12 FY 

Number of 

students 

participated 

3 

qT 

260195 

n/a 

ooooo'osa 

V/ 1 

INTERNAL J 

50 

5 

50..- 

> 

'llllll 



Number of new 

SMME's joining the 

CTO 




5 

PG127N02 

local economic development 

2,3,6 

Local 

economic 

developm 

ent 

9.7 

ARTISAN TRAINING 

ISOSMME's 

trained in 
the previous 
year 

Number of Artisans 

trained 

3 

oT 

260195 

5. 

0) 

R50, 000.00 

1 

20 

n/a 

n/a 

N/A 

20 

TERMS OF REFERENCE 

TRAINING PROGRAMME 

ADVERT 

SERVICE LEVEL AGREEMENT 
(SLA 

Number of Artisans 

placed on 
jobs/businesses 


10 

n/a 

n/a 

n/a 

10 


Page I 23 


PG128N09 

local economic development 


Local 

economic 

developm 

ent 

9.8 

BICYCLE INNOVATION 
(PRODUCT 

INNOVATION) 

New project 

Number of 

BENEFICIARIES 

3 

260195 

3 

0) 

R 50,000.00 

INTERNAL 

7 


1 


7 

REGISTRATION 

CERTIFICATE 

CUSTOMS CODE 

LETTER/S OF INTENT 

PG127N02 

local economic development 

nn 

Local 

economic 

developm 

ent 

9.9 ENTREPRENEURS 

DAY 

Entrepreneu 
r's day was 
conducted 
in the 
previous 
year 

Number of 

Franchisors 

participated 

Number of SMME's 

/Entrepreneurs 

participated 

3 

CU 

260195 

3 

0) 

R 100,000.00 

INTERNAL 

10 



10 


ATTENDANCE 

REGISTER 

MINUTES OF PLENARY 

MEETINGS HELD 

PG127N02 

local economic development 

All wards 

Local 

economic 

developm 

ent 

9.10 

COMMUNITY 

GARDENS 

Community 
gardens 
were done 

in the 

previous 

year 

Number of gardens 

e/u 

260195 

3 

\ 

R 650,000.00 

INTERNAL 

10 

n/a 

10 

n/a 

n/a 

ADVERT 

SERVICE LEVEL 
AGREEMENT (SLA) 

Number of 

beneficiaries/hous 

eholds. 1 

50 

n/a 

50 

n/a 

n/a 

PG127N02 

local economic 

All wards 

Local 

economic 

developm 

ent 

9.11 

FENCING OF GRAZING 

LAND 

New pn 

Number of meters 

fenced 

3 

q7 

260195 

3 

0) 

R 250,000.00 

INTERNAL 

1600 

n/a 

1600 

n/a 

n/a 

ADVERT 

SLA 

DELIVERY NOTE OF 

THE MATERIAL 

MINUTES OF 

PROGRESS MEETINGS 

Number of jobs 

createcL 

50 

n/a 

50 

n/a 

n/a 


Page I 24 




local economic development 


Number of SMME's 
benefited 


Local 

economic 

developm 

ent 


9.12 

POULTRY PILOT 
PROGRAMME 


None 

operational 

poultry 


Number of SMME's 
/ Co-operatives in 
a programme 


project 


Number of 
households 
benefited. 



260195 


R 150,000.00 



Page I 25 



DEPARTMENT: FINANCIAL SERVICES 


IDPREF. 

NATIONALKPA 

WARD 

DEPARTMENTA 

L PROGRAMME 

PROJECT 

DESCRIPTIO 

N 

BASELINE 

KPI 

PROJECT TOTAL COSTS 

ANNUAL BUDGET 

INFORMATION 

PERFORMANCE TARGET & PROJECTED BUDGET PER QUARTER 

UJ 

1 - 

O 

> 

X 

UJ 

0 . 

O 

CAPEX / VOTE 

BUDGET 

FUNDING SOURCE 

ANNUAL 

TARGET 

Ql 

Q2 

Q3 

Q4 

MEANS 

OF VERIFICATION 

PG 134No2 

Financial Viability and Financial Management 

_l 

_l 

< 

Expenditure 

management 

10.1 

CREDITORS & 

PAYMENTS 

ADMINISTRAT 

ION 

Creditors; 

salaries and 

third party 

payments are 

made on a 

monthly basis 
(within 30 
days after 
receipt of the 
invoice) 

Turnaround time for 

payments. 

e/u 

3 

qT 

!!!' 

3 

qT 

Ol 

ClO 

■a 

3 

CO 

3 


V»IIN30 

DAYS OF 

RECEIPT OF 

INVOICE BY 

CREDITORS 

WITHIN 30 

DAYS OF 

RECEIPT OF 

INVOICE BY 

CREDITORS 

WITHIN 30 

DAYS OF 

RECEIPT OF 

INVOICE BY 

CREDITOR 

WITHIN 30 

DAYS OF 

RECEIPT OF 

INVOICE BY 

CREDITOR 

PAYMENT VOUCHERS 

CREDITORS AGE ANALYSIS 

MONTHLY RECONCILIATIONS 

MONTHLY EXPENDITURE 

REPORTS 

PG134 NOl 

Financial Viability and Financial 

< 

Expenditure 

management 

10.2 

ANNUAL 

CASH FLOW 

PLAN 

Cash fiow 

statement/ 

projecti( 

A ^^thly s®ement of 
cash^^ flo\^^id cash 


3 

3 

qT 

Operating Budget 

3 

oT 

10 OF EVERY 

MONTH 

10^^ OF EVERY 

MONTH 




NOTE: Degree of 

adherence to cash 

flow projections (as a 
%) would be a KPI 
measuring more 
qualitative municipal 
performance 


Page I 26 





Financial Viability and Financial Management 

_i 

_i 

< 

REVENUE 

MANAGEMENT 

11.1 

MONTHLY 

BILLING 

Service billings 

are done on a 

monthly basis 
on the 1^' day 
of the month. 

Statements / 

bills are sent 

to consumers 

before the 7^'’ 
day of the 

month 

through the 

mail. 

Accurate and timely 
monthly billing before the 
7'^ of every month. 


3 

3 

qT 

3 

Internal Funding 

BY THE 7™ OF 

EVERY MONTH 

6 

Billing and 
sending of 
^ statements 
to all 

Customers 
on time^ 

Billing and 
sending of 

statements 

to all 

customers 

on time 

Billing and 
sending of 

statements 

to all 

customers 

on time 

NOTE: Yes this is important to 

measure. 

BUT - how about a KP| 
ton:Reduction of Numberd 

Billing Queries by Customers??! 

S^': Turn-around Time to Resold 
Billing Queries??? Or both??? 


Financial Viability and Financial Management 

< 

REVENUE 

MANAGEMENT 

11.2 

INDIGENT 

HOUSEHOLD 

SUBSIDIZATION. 

Free basic 

services 

provided to 

3030 

qualifying 

consumers 

during 

2011/12 

Number of households 

with access to free basic 

services 

R3 ,800,000.00 

3 

qT 

3 

qT 

5 

3 

1 

3500 

3500 

3500 

3500 

3500 

INDIGENT DATA BASE REGISTER 


Page I 27 


REVENUE 

COLLECTION 


11.3 

DEBT Collection. 


12.1 

SCM Policy is 


in place and all 

ANNUAL 

BID 

PROCUREMENT 

Committees 

PLAN 

are functional 


plan was 


adopted in 


June 2011 


Credit control 
and debt 
collection 
policy is 
implemented 
for consumers 
in arrears 
more than 
SOdays by 
blocking of pre 
paid electricity 
card and 
cutting off 
electricity for 
credit meters 


Reduction of the debtors 
book by 20% 


0% 


0% 


20 % 


10 % 


10 % 


SUPPLY CHAIN 
MANAGEMENT 


Procurement Plan 
adoption by deadline? 




31 July 2012 


SlJuly 2012 




SCM Demand plan. 

Minutes of ExCo meeting when 
plan was adopted 


Hi] 



Page I 28 



■M 

c 

OJ 

E 

OJ 

ClO 

fTJ 

c 

fO 

2 


SUPPLY CHAIN 

MANAGEMENT 

12.2 

Bid Committee 

System 

SCM Policy 
implemented. 

Turnover time 

for awarding 
bids - 60 days 

Timeous acquisition of 
cost effective goods & 

services 

3 

3 

3 

qT 

cu 

0.0 

■a 

3 

CO 

00 

c 

fO 

3 

qT 

60 days 

Start less 60 

... 

60 days 

► 

60 days 

- 60 days? 

Log of dates when tenders were 

advertised? 

Bids awarded register 


is 




^irn-around time foil 




Q. 

o 




Ik 




cn 

T— 1 

o 

c 

ro 

c 




hward of bids - 60 daysl 











z 

LD 

■a 

< 















MOTE: Consider insertion of a KP| 

tH 

CD 

Q. 

fTJ 

>• 
















Measuring bid committed 

Sinctionality - % of eacM 


.2 
















committees' meetings that have 


fTJ 

‘u 

c 

fO 

c 

Ll 










\l 






b quorum at first sitting^ 

'it 

rsi 

cn 

■M 

c 

OJ 

E 

_i 

_i 

< 

SUPPLY CHAIN 

MANAGEMENT 

12.4 

Maintenance 

of contract 

% of all contracts / SLAs 

that are indeed adhered 

3 

qT 

3 

qT 

3 

qT 

idget 

3 


Maintenance 

and update of 

Maintenanc 

e and 

update of 

contracts 

Maintenanc 

e and 

update of 

contracts 

Maintenanc 

e and 

CONTRACTS REGISTER 

O 

Z 

OJ 

CU3 



MUNICIPAL 

and service 

to 






100% 

contracts 

update of 

Exception Reports dealing with 

LD 

nn 

tH 

CD 

c 

fO 

5 



CONTRACTS 

level 

agreements is 








register 

contracts 

register 

bSn-compliance with contractual 

If SLA requirements^ 


‘o 




being done. 




m 




Start less 

register 

register 


deadlines??? 


fO 

c 

Ll 

TJ 

c 

fO 

> 

15 

fij 

> 

is 






♦ 



° 



ambitiously - 
say at: 60% 

70 

80% 

90% 



c 

fTJ 

_C 

Ll 


















Page I 29 


PG135N019-24 

Financial Viability and Financial Management 

< 

Supply Chain 
Management 

12.5 

SUPPLIER 

DATABASE 

Supplier 

database is 

currently on 

excel 

spreadsheet, 

needs 

verification 

and cleansing 

of data 

B& of all potential supplied 

ff^r whom accurate data 
captured? 

3 

R200 000 

3 

qT 

Operating Budget 

3 

qT 

100% 

Verification of 

suppliers 

information in 

thg^^pi™\|| 

Da^ase 4Mi 

Verification 

of suppliers 

information 

> in the 

^Supplier 

l^tabase 

Verification 

of suppliers 

information 

in the 

Supplier 

Database 

Verification 

of suppliers 

information 

in the 

Supplier 

Database 

INVOICES, STATEMENTS AND 

REPORTS FROM THE SERVICE 

PROVIDER 

No.l6/pg 143 

Financial Viability and Financial Management 

_i 

_i 

< 

ASSET 

MANAGEMENT 

13.1 

FIXED ASSET 

REGISTER 

2011/2012 

Fixed Asset 

Register that 

reconciles with 

the General 

Ledger. 

GRAP compliant Fixed 

Asset Register as 
legislated - updated by 

deadline 

♦ 



o 

o 

CD 


30 Sept 2012 

1 

31 Dec 2012 

1 

31 Mar 2013 

1 

30 June 

2013 

1 

GRAP COMPLIANT FIXED ASSET 

REGISTER 

How will proof be furnished for 
meeting deadlines? 

PG135NO 14 

Financial Viability and 

_i 

_i 

< 

BUDGET, 

REPORTING & 

COMPLIANCE 

14.1 

SEC 71 REPORTS, 

NT REPORTS 

AND 

STATUTORY 

RETURNS. 

Monthly, 
quarterly, bi- 
annual and 

annual reports 
submitted to 

National , 

Provincial 

Treasury and 

Monthly S 71 and hi icoi 
Monitoring Returns by 
legislated deadline: 

Monthly National Grant 

Returns as allocated in 
terms of DORA by 
legislated deadline 






Not later than 10 

working day 
after every 

month end 

Not later than 

10 working 
day after 
every month 

end 

Not later 

than 10 

working day 
after every 

month end 

Not later 

than 10 

working day 
after every 

month end 

Not later 

than 10 

working day 
after every 

month end 

S 71 REPORTS TO COUNCIL, 
STATUTORY REPORTS/RETURNS 

TO NATIONAL, PROVINCIAL 

TREASURY AND OTHER SPHERES 

OF GOVERNMENT TO COMPLY IN 

TERMS OFTHEMFMA 


Page I 30 



Not later than 

24 working 

end of every 
quaver 

A. 





taot later 
^lan 24 
working day 

after the 

end of every 

quarter 


Not later 

than 24 

working day 

after the 

end of every 

quarter 


From 31 

August 2012 

From 1 

December 

2012 



n/a 

n/a 

n/a 

31 January 

2012 



31 August 

2011 





other organs 
of state 


Quarterly Returns, 
Quarterly Verification 
Reports of Conditional 
Grants transferred and 
Statement of Capital and 
Operating expenditure by 
legislated deadline 


Bi - annual Returns by 
legislated deadline 

Adjustment Budget 
Returns by deadline 


Annual Budget Returns, 


Pre-audited and Audited 
figures Returns by 
deadline 






Budget, 
Reporting & 
Compliance 


BUDGET 

PREPARATION 


2011/2012 

Approved 

budget, 

2011/2012 

Adjustment 

Budget 

approved 


Approved Adjustme^ 
budget by legislated 
deadline 



APPROVED BUDGET FOR 
2013/14. 

APPROVED ADJUSTMENT 
BUDGET FOR 2012/13. 


Page I 31 










Approved Draft budget by 
legislated deadline 








it. 

31 March 

2012 



Approved Final budget by 
legislated deadline 


m 

% 


30 June 

2012 

PG134 No 10 



Budget, 

Reporting, 
Compliance and 
Regularity Audit 

14.3 

ANNUAL 

FINANCIAL 

STATEMENTS 

AND AUDIT 

REPORTS 

Proof of 

submission of 

Annual 

Financial 

Statements to 

Auditor 

General 

Management 

letter 

Audit opinion 

Preparation and 

submission of annual 

financial statements to 

auditor general by 

deadline. 







31 Avgust 

2012 

V 




ANNUAL FINANCIAL STATEMENT 

TO AUDITOR GENERAL BY 31 

AUGUST 2012 WITH LEAD 

SCHEDULES AND WORKING 

PAPER FILE. 

Effective resolution of 

audit queries with 
timeframes given by the 

AG. 




5 



Within 2 days 

Within 2 days 

Within 2 

days 

Within 2 

days 

Within 2 

days 

T 

Audit opinion bydead^K 


J 







30 

November 

2012 




A 


► 


Page I 32 




DEPARTMENT: INFRASTRUCTURE PLANNING AND DEVELOPMENT 



< 

o 

DEPARTMEN 

PROJECT 

BASELINE 

KPI 

lO 

ANNUAL BUDGET 


PERFORMANCE TARGET & PROJECTED BUDGET PER QUARTER 

IDP REI 

0. 

< 

?: 

QC 

< 

TAL 

PROGRAMM 

DESCRIPTIO 

N 



H 

lO 

O 

u 

INFORMATION 









o 

H 

< 

Z 


E 




o 

1- 

d 

LJ 

o 

QC 

0. 

OPEX / VOTE 

CAPEX / VOTE 

BUDGET 

FUNDING SOURCE 

ANNUAL 

TARGET 

Q1 

Q2 

Q3 

Q4 

MEANS 

OF VERIFICATION 

O 

rsi 

O 

Z 

LD 

>• 

OJ 

> 

"a! 

fO 

PMU AND CIVIL 

ENGINEERING 

15.1 

8 Kms of roads 

upgraded 

Number of Kms of Tar 

roads. 

R17m 

z 


S 

(TL 

s 

MIG & 

3.15km's 

road tarred 

2 kms of road 

formation 

Installation of 

storm water 

2 kms of 

layer works 

3.15km's 

road tarred 

APPOINTMENT OF SERVICE 

PROVIDERS 

a. 

■a 

Ol 

u 

■> 

Ol 



REHABILITATI 

ON OF 

How much ws4 

lipent last vearl 






1 


completed 

services for 

2kms 

done 


MINUTES OF MEETINGS 


_u 



KOKSTAD 

ROADS PHASE 







L 






CASH FLOWS REPORT 


ro 

CO 



How many jobi 
were created 





U1 

m 

3 

_ 










5: 

Budget amount spent 





RUM 

R 2m 

R3m 

R3m 

R3m 

MONTHLY REPORTS 





.BROWNLY:0. 

25KM 

last yearfi 



. 









COMPLETION CERT. 


Page I 33 




Page I 34 


PMU AND CIVIL 
ENGINEERING 


SHAYAMOYA 
TAXI ROUTE 
PHASE2 


PMU AND CIVIL 
ENGINEERING 


15.4 

HORSESHOE 
TAXI ROUTE 
PHASE2 

Same edits 
proposed for 
15.4 as for 
above 


3.5kms 
completed 
(phase 1) 


3.5 Kms of 
roads upgraded 
(phase 1 of the 
project 
ccompleted) 


Number of Kms of Tar 
roads. 


Budget Cash-flows 


Number of job created on 
the project. 


Number of Kms of Tar 
roads. 



2.2km's road 
tarred 


RlOm 


29 



1.9km's road 
tarred 


R 8m 


2.2 kms of 
road formation 
cor^^tedi^ ; 


1.9 kms of 
road formation 
completed 


R2m 


Installation of 
storm water 
services for 
2.2kms 


— 


Installation of 
storm water 
services for 
1.9kms 


R 2m 


2.2 kms of 
layer works 
done 


2.2km's 
road tarred 


APPOINTMENT OF SERVICE 
PROVIDERS 

MINUTES OF MEETINGS 

CASH FLOWS REPORT 

MONTHLY REPORTS 

COMPLETION CERT. 

PROJECT PHOTOS APPOINTMENT 
OF SERVICE PROVIDERS 

MINUTES OF MEETINGS 

CASH FLOWS REPORT 

MONTHLY REPORTS 

COMPLETION CERT. 

PROJECT PHOTOS 


1.9kms of 
layer works 
done 


1.9km's 
road tarred 


R2m 


R 2m 


APPOINTMENT OF SERVICE 
PROVIDERS 

PROGRESS MEETINGS 

CASH FLOWS REPORT 

MONTHLY REPORTS 

COMPLETION CERT. 

PROJECT PHOTOS 


Page I 35 
















29 

5 

8 

8 

8 


PG125NO20 

>• 

ai 

> 

"oi 

■a 

OI 

o 

■> 

< 

PMU AND CIVIL 

ENGINEERING 

15.5 

KOKSTAD 

MIDBLOCK 

new Project 

Number of metres? 

R3m 

2 


GKM R3m 

GKM 

Contractor 

appointed 

Terms of 

Reference & 

calling of 

Consultants 

Calling of 

contractors 

500m 

Constructio 

n complete 

500m 

constructio 

n complete 

APPOINTMENT OF SERVICE 

PROVIDERS 

PROGRESS MEETINGS 


Si 

TO 

CO 



ROADS 

Same edits 

proposed for 









Appointment 

of consultant 

Appointment 

of contractor 



CASH FLOWS REPORT 

MONTHLY REPORTS 





15.5 as for 

above 













COMPLETION CERT. 


















PROJECT PHOTOS 

o 

>• 


PMU AND CIVIL 

ENGINEERING 

15.6 

SHAYAMOYA 

TAXI ROUTE 

PHASE 3 

phase 1 of the 





- 


Contractor 

Terms of 

Appointment 

Designs & 

Contractor 

APPOINTMENT OF SERVICE 

o 

2 

LD 

rsi 

OI 

> 

"ol 

■a 


projected 

completed; 

Contractor appointment 

8 





appointed 

Reference & 

calling of 

of Consultant 

Tender 

stage 

appointed 

PROVIDERS 

T-\ 

a. 

OI 

u 

■> 

Si 



phase 2 under 
construction; 

by deadline 




1 



Consultants 




PROGRESS MEETINGS 

CASH FLOWS REPORT 


TO 

CO 



Same as 

above 

Phase 3 

planning stages 


V 










MONTHLY REPORTS 


















COMPLETION CERT. 


















PROJECT PHOTOS 







1 













Page I 36 




Basic service delivery Basic service delivery Basic service delivery 


PMU AND CIVIL 
ENGINEERING 


PMU AND CIVIL 
ENGINEERING 


PMU AND CIVIL 
ENGINEERING 


15.7 

phase 1 of th 
phase 1 of the 

Number of job created 

see above 

73 

ro 

o 

o 

z 


(75 

7s 

GKM 

5% 

Contraction 

Terms of 

Reference & 

Appointment 

of Consultant 

Designs & 

Tender 

Contractor 

appointed 

APPOINTMENT OF SERVICE 

PROVIDERS 

HORSESHOE 

TAXI ROUTE 

PHASE 3 

projected 
completed; 
phase 2 under 
construction; 


o 

o 

o 



73 

to 

O 

O 

o 

o 

o 



calling of 
Consultant^.! 


stage 


PROGRESS MEETINGS 

CASH FLOWS REPORT 


Phase 3 

planning stages 












MONTHLY REPORTS 

COMPLETION CERT. 

PROJECT PHOTOS 















15.8 

Phase 5 on 

construction 

improved road structure 
and safer driving surface: 

73 

ro 

o 

o 

z 


(75 

7s 

1 

5% 

Contraction 

Reference & 

Appointment 

of Consultant 

Designs & 

Tender 

Contractor 

appointed 

APPOINTMENT OF SERVICE 

PROVIDERS 

REHABILITATI 

ON OF 


3 kms road tarred. 

o 

o 

o 



1 

L 


calling of 

Consultants 


stage 


PROGRESS MEETINGS 

KOKSTAD 

ROADS PHASE 






- 

J 






CASH FLOWS REPORT 

6 




> 



H 






MONTHLY REPORTS 




J 










COMPLETION CERT. 





K 

► 







PROJECT PHOTOS 

15.9 

Existing sport 

Sports Facilities ] 

T) 



R3m 

(75 

complete 

n/a 

20% 

60% 

100% 

APPOINTMENT OF SERVICE 

field with no 

completed by d' -.s-: i-*. . 

JJ 

3 



1 

stadium by 


Construction 

Constructio 

constructio 

PROVIDERS 

BHONGWENI 

STADIUM 

Stands. 







30 June 2013 


completed 

n 

completed 

n 

completed 

MINUTES OF MEETINGS 

STAND 













CASH FLOWS REPORT 




Page I 37 




Basic service delivery Basic service delivery 


Number of jobs created 


2 PMU AND CIVIL 15.10 
ENGINEERING 


poor facility of number of sports field 

sports fields maintained 


HORSESHOE 


_ PMU AND CIVIL 
ENGINEERING 


Construction 

completed 


REHABILITATI 


SHAYAMOYA 
LANDFILL SITE 


Percentage completion 


ber o^^b cre^ 




MONTHLY REPORTS 

COMPLETION CERT. 

PROJECT PHOTOS 

Again - evidence for number of 
jobs? 


fi/a 


completed I APPOINTMENT OF SERVICE 


PROGRESS MEETINGS 


CASH FLOWS REPORT 


MONTHLY REPORTS 


COMPLETION CERT. 


PROJECT PHOTOS 


APPOINTMENT OF SERVICE 


construction construction constructio constructio PROVIDERS 

completed completed n n 

completed completed PROGRESS MEETINGS 


CASH FLOWS REPORT 


MONTHLY REPORTS 


COMPLETION CERT. 


PROJECT PHOTOS 


Page I 38 




PG126N029 

Basic service delivery 

< 

PMU AND CIVIL 

ENGINEERING 

15.12 

DEVELOPMEN 

TOF NEW 

LANDFILL SITE 

land identified 

Tender process complete 
by deadline? 

R2m 

z 


MIG R 1.9m GKM RlOO 000 j 

S 

cn 

(20 

o 

< 

1 

31Jan2012 

completed/a 

0 " 

completed/a 

30 Jan 

2013 

n/a 

APPOINTMENT OF SERVICE 

PROVIDERS 

PROGRESS MEETINGS 

CASH FLOWS REPORT 

MONTHLY REPORTS 

COMPLETION CERT. 

PROJECT PHOTOS 

Evidence for jobs created? 

PG125N023 

Basic service delivery 

m 

PMU AND CIVIL 

ENGINEERING 

15.13 

TRAFFIC 

STUDY 

Planning 

Completed Traffic Study 
Report by deadline 

R550,000 

z 

1 


r 

» 


Competed 
Traffic Study 
Report 

Design Stage 

Terms of 

Reference & 

calling of 

Consultants 

Appointment 

of 

Consultants 

Traffic 

Study 

Competed 

Traffic 

Study 

Report 

APPOINTMENT OF SERVICE 

PROVIDERS 

PROGRESS MEETINGS 

CASH FLOWS REPORT 

MONTHLY REPORTS 

COMPLETION CERT. 

PROJECT PHOTOS 

PG126NO 24 

Basic service delivery 

m 

PMU AND CIVIL 

ENGINEERING 

15.14 

REHAB OF 

TAXI RANKS 

Planning 

X 

r. ^o^^ction ^ 

Ps 

8 

O 



GKM R800,000 

GKM 

30% 

construction 

completed 

Design Stage 

Contract 

Awa rd 

10% 

constructio 

n 

completed 

30% 

constructio 

n 

completed 

APPOINTMENT OF SERVICE 

PROVIDERS 

PROGRESS MEETINGS 

CASH FLOWS REPORT 


Page I 39 


INSTALLATIO 
N OF 

SHELTERS IN 
TAXI ROUTES 

BUILDING OF 
NEW TAXI 
RANKS- Are 
these discrete 
projects? 


Number of job created 






V' 


MONTHLY REPORTS 

COMPLETION CERT. 

PROJECT PHOTOS 


PMU AND CIVIL 
ENGINEERING 


Sidewalks in 
bad conditions. 


SIDE WALKS 


Kms of sidewalks. But 
Targets are in % 
completion - choose 
which one and remain 
consistent across the 
table 


Design Stage 


20% 

Construction 

completed 


Number of job created 


N/A 


10 


60% 100% APPOINTMENT OF SERVICE 

Constructio constructio PROVIDERS 

n n 

completed completed PROGRESS MEETINGS 

CASH FLOWS REPORT 

MONTHLY REPORTS 

COMPLETION CERT. 

PROJECT PHOTOS 


10 


10 


Page I 40 



Page I 41 




Basic Service Delivery Basic Service Delivery 



R800,000.0(W" R 300,000.00 R 750,000.00 


Internal 

Internal Internal 


5 

u 

30 Nov 2012 

nn/a 

, 

30 Nov 2012 

1 

V 

n/a 

n/a 

SERVICE LEVEL AGREEMENT 

DELIVERY NOTE 

m 

30 June 

2013 

n/i 

n/a 

n/a 

30 June 

2013 

PLANS FOR STANDBY 

QUARTERS 

PICTURE OF THE STANDBY 

QUARTERS BUILDING 

10 

n/a 

n/a 

5 

5 


180 

n/a 

n/a 

90 

90 

APPOINTMENT LETTER FOR 

5 





THE SERVICE PROVIDER 

u 






CLOSE OUT REPORT BY 







CONSULTANT 


Page I 42 



rH 



Electricity 

16.7 

NA, New project 

Report by 

z 


3 




n/a 

n/a 

n/a 

30 June 

ADVERT 

T — 1 

o 






deadline 

> 









2013 


"Z 

LD 

>• 



TOWNSHIP AND 













APPOINTMENT LETTER FOR 


ai 

> 



RURAL ELECTRICITY 






Q 

TO 






A CONSULTANT 











o 

C 







Q. 

Q 

LD 


PERFORMANCE 






d 

OJ 

30 June 







ai 

o 



INVESTIGATION 






o 

c 

2013 





A COPY OF THE FULL 


■> 

fN 







o' 









OJ 









o 

on 







REPORT OF THE 


_u 









cc 







INVESTIGATION 


TO 

CO 

















cn 

rsi 


00 

HUMAN 

17.1 

New Project 

Number 

33 

z 

z 

33 

M 

210 

MO 

50 

80 

100 

COPIES OF CONTRACTERS 

f«s. 





Of 





z 


CLAIMS 

rsi 

O 



SETTLEMENT 

SHAYAMOYA 


units 

O 

o 



O 

O 

0 

TO 

Units 

^ras 

Units 

Units 

Units 


Z 




PHASE 2 



p 



o 

o 

■D 

OJ 






PHOTO LOG 

fN 







o 



o 

3- 














o 

o 



o 

3 







CD 











TO 







Q. 


















SITE VISIT REPORT 







Potential 





— 0 













Economical 




■ 3 . 


72 lab/days 

8 

17 

17 

26 








Opportunities 





3 

















OJ 













created by this 





--r 













project 


, '% 

■ i . 


1 ^ 

TO "■ 

3 







cn 

fN 


fN 

HUMAN 

17.2 

New Project 

Number 

Of 



z 

► l— 

33 

Ni 

M 

0 

7 s 

M 

z 

420 

60 Units 

100 Units 

120 Units 

140 Units 

COPIES OF CONTRACTERS 

fN 

o 



SETTLEMENT 

FRANKLIN 


units 




0 

TO 

Units 





CLAIMS 

2 










p 

■D 







cn 

fN 










0 

0 







PHOTO LOG 

CD 






Potential 




0 

3 

TO 







Q. 






Economical 





3 

0 


35 

60 

70 

80 

SITE VISIT REPORT 







Opportunities 





I 













created by this 





C 

3 






MINUTES OF SITE MEETINGS 







project 





0 ) 

3 


















i/> 

TO 






SITE MEMO'S 












TO 


















3 

TO 






S-DIAGRAMS 












3 








Page I 43 




cn 

rsi 

rsi 


rsi 

HUMAN 

SETTLEMENT 

17.3 

MAKHOBA SPRING 

FONTEIN 

New Project 

Number of units 

73 

4s. 

O 

O 

O 

p 

O 

O 

O 

z 

z 

R 10, 000,000 

7s 

M 

z 

o 

ft) 

■D 

OJ 

3 

ro 

3 

200 

Units 

20 

Unitr 

40 

Units 

1 

60 

Units 

80 

Units 

COPIES OF CONTRACTERS 

CLAIMS 

PHOTO LOG 






Potential 

Economical 





o 

X 

c 

88 



28 

36 

SITE VISIT REPORT 

Z 

cn 

rsi 

T-\ 






Opportunities 
created by this 





3 

01 

3 






MINUTES OF SITE MEETINGS 

a. 






project 





fS" 

I 






SITE MEMO'S 


















S-DIAGRAMS 












'^1 









rsi 

HUMAN 

SETTLEMENT 

17.4 

MAKHOBA 

ARGYLL 

New Project 

Number of units 

73 

(jo 

p 

O 

O 

z 

z 


hi- 

160 Units 

20 

Units 

30 

Units 

50 

Units 

60 

Units 

COPIES OF CONTRACTERS 

CLAIMS 

PHOTO LOG 








O 

o 

o 

o ^ 



1 ■ 






SITE VISIT REPORT 

MINUTES OF SITE MEETINGS 

rsi 











1.: 






SITE MEMO'S 

rsi 






Potential 

^1 





70 

7 

14 

22 

26 

S-DIAGRAMS 

O 

Z 

CTl 

rsi 






Economical 

Opportunities 


II 



c 

3 

01 

3 







a. 






created by this 
project 

\ 


1 


3 

n> 

3 

fT> 

3 







CTl 

rsi 

rsi 

O 



HUMAN 

SETTLEMENT 

17.5 

WILLOWDALE 

New Proji 

N^^eri'! hi 

1 73 

1 w 

1 o 

1 o 

1 o 

z 

z 

73 

W 

O 

o 

o 

o ^ 

fT> M 

0 Z 

01 

7^ 

30 Units 

5 Units 

5 Units 

10 Units 

10 Units 

COPIES OF CONTRACTERS 

CLAIMS 

Z 

cn 

rsi 

T-\ 

in 







1 o 

1 o 

1 o 



o 

o 

o 

3 

ro 

3 






PHOTO LOG 


Page I 44 










Potential 

Economical 

Opportunities 
created by this 
project 






20 

3 

o 

3 

7 

7 

SITE VISIT REPORT 

MINUTES OF SITE MEETINGS 

SITE MEMO'S 

S-DIAGRAMS 

PG 129 No 27-29 


00 

LD 

HUMAN 

SETTLEMENT 

17.6 

BHONGWENI 

funding secured 

and service 

provider 

appointed 

Number of units 

1 ooo'ooo 'ox y 

z 

z 

R 10, 000,000 

KZN Department of Human SettJemfehf • i 

180 Units 


Units 

50 Units 

70 Units 

COPIES OF CONTRACTERS 

CLAIMS 

PHOTO LOG 

SITE VISIT REPORT 

MINUTES OF SITE MEETINGS 

SITE MEMO'S 

S-DIAGRAMS 

Potential 

Economical 

Opportunities 
created by this 
project 

88 

8 

16 

26 

36 

PG 129 No 27-29 


< 

HUMAN 

SETTLEMENT 

17.7 

EASTVIEW 

RIVERVIEW 

HORSESHOE 

BHONGWENI 

FRANKLIN 

SHAYAMOYA 

funding secured 

and service 

provider 

appointed 

Number of uni®^ 

R3,W,000 

1 z 

E 1 

ve' 

o 

» p 
o 
o 
o 

KZN Department of Human Settlement 

50 Units 

10 Units 

10 Units 

10 Units 

20 Units 

COPIES OF CONTRACTERS 

CLAIMS 

PHOTO LOG 

SITE VISIT REPORT 

MINUTES OF SITE MEETINGS 

SITE MEMO'S 

S-DIAGRAMS 

fe:onoSk:al 

^roj^' 

26 

5 

5 

5 

10 


Page I 45 




PG 129 No 27-29 


< 

HUMAN 

SETTLEMENT 

17.8 

RELOCATION 

funding secured 

and service 

provider 

appointed 

Number of units 

relocated 

R 30 000 

R 30 000 

Z 

R 30 000 

Greater Kokstad Municipality 

Relocation 

Units 

630 

80 

120 

V 

180 

250 

COPIES OF RELOCATION 

LETTERS 

PHOTO LOG 

SITE VISIT REPORT 

SITE MEMO'S 

PG 129 No 27-29 


< 

HUMAN 

SETTLEMENT 

17.9 

PROCUREMENT OF 

LAND FOR 

HOUSING 

Land 

identification 

number of 

parcels of land 

identification and 

funding 

application 

R 30 000 

R 30 000 

NIL 

33 

lju 

O 

O 

O 

O 

/!? 

' \a) 

o . 

QJ 

Q. 

S 

C 

3 

— o' 

— ■o' 

Oj 

r M 

1 

n/a 

n/a 

n/a 

1 

7777777 

PG 129 No 27-29 

Still to be Established 

r*. 

'it 

HUMAN 

SETTLEMENT 

17.10 

THE RELEASE OF 

OUTSTANDING 

TITLE DEEDS AND 

THE CLOSING OF 

THE SHAYAMOYA 

PROJECT 

Number of 

outstanding Title 

Deeds 

Number of Title 

Deeds Issued 

R 40 00Q{ 

R40 0QQ 

z 

33 

o 

o 

o 

o 

Greater Kokstad Municipality 

1200 

150 

300 

350 

400 

AUDIT AND RECORDING OF 

RELEASE OF TITLE DEEDS AS 

WELL AS CLOSING DOWN 

REPORT TO COUNCIL 



Page I 46 





HUMAN 

SETTLEMENT 


17.11 

THE RELEASE OF 
OUTSTANDING 
TITLE DEEDS AND 
THE CLOSING OF 
THE HORSESHOE 
PROJECT 


Number of 
outstanding Title 
Deeds 


Number of Title 
Deeds Issued 


33 

O 

O 

O 

O 



BUILDING 

CONTROL 

PROGRAMME 


18.1 

BUILDING PLANS 


180 building plans 
received and 
processed last 
financial year. 


No. of plans 
processed 


Nil 


R350 000.00 
revenue has been 
collected last 


financial year. 




ILLEGAL 

DEVELOPMENT 


350 illegal 

devel 

recor 

finant ...it 


No. of build 
fines i 




350 



350 


400 


AUDIT AND RECORDING OF 
RELEASE OF TITLE DEEDS AS 
WELL AS CLOSING DOWN 
REPORT TO COUNCIL 


NOTE: Programme 17 
mostly unambiguous, 
measurable and reallsticMI 


50 Plans 
Processed 


50 Plans 


APPLICATION REGISTER. 


Processed 


INSPECTED BEFORE 

APPROVAL REGISTER. 


APPROVED 

REGISTER. 


87 


87 


87 


89 


ILLEGAL 

REGISTER. 


NOTICE 


PLANS 


ISSUED 


BUILDING FINE NOTICE 
REGISTER. 


REGISTER OF ENCROACHING 
DEVELOPMENT. 

NOTE: If encroachment 
warrants it, it should have 
its own line Item / KPI 


Page I 47 


Good governance and Basic Services Good governance and Basic Services 


> 

BUILDING 

CONTROL 

18.2 

150 processed 

rates clearance 

Number of 

applications 

z 

z 

z 

73 

Ni 

o 


200 

50 

50 

50 

50 

APPLICATION REGISTER. 


PROGRAMME 


applications and 

processed 




o 

o 


processed 


processed 

► 

processed 

processed 

INSPECTED BEFORE 



a) RATES 

CLEARANCE 

APPLICATIONS 

reported to 

Council 






: 


APPROVAL REGISTER. 

APPROVED AND NONE 

APPROVED REGISTER. 



b) OCCUPATIONAL 

CERTIFICATES 

15 applications 

received for 

occupation 

certificated last 

financial year. 

Number of 

certificates issues 


1 - 



1 

20 

Processed 

5 Processed 

5 Processed 

5 Processed 

5 Processed 


Ward 5, 4, 2 and 8 

BUILDING 

CONTROL 

PROGRAMME 

18.3 

BHONGWENI AREA 

5/6 

SHAYAMOYA 4 

Land identified 

and community 

consultation 

done. 

% construction of 

the 

community hall ' 1 1 

■ 


i 

R2, 5 million 

1 1 

Internal 

A 

95% 

n/a 

n/a 

n/a 

95% 

completed 

and 

practical 

handover 

APPOINTMENT OF SERVICE 

PROVIDERS. 

MONITORING AND 

PROGRESS MEETINGS. 



MARAAISKOOP 

RURAL 













MONITORING OF CASH 

FLOW. 

MONTHLY REPORTS. 



PAKKIES RURAL 
















MAKHOBA RURAL 













COMPLETION CERTIFICATE. 


Page I 48 




PG 126 No 24 

Good governance and Basic Services 

Ward 5 

BUILDING 

CONTROL 

PROGRAMME 

18.4 

NEW YOUTH 

INDOOR CENTRE. 

Under 

construction 

New Bhongweni 

Youth Centre 

Same comments 

as above 

z 

z 

R8 million 

R8 million 

Internal 

The project 

will be 

completed on 

the financial 

year of 
2013/2014. 

Construction 

underway. 

Under 

Construction 

Under 

Construction 

Under 

Constructio 

n 

95% 

completed 
and practical 

handover 

APPOINTMENT OF 

SERVICEPROVIDERS. 

MONITORING AND 

PROGRESS MEETINGS. 

MONITORING OF CASH 

FLOW. 

MONTHLY REPORTS 

COMPLETION CERTIFICATE. 

PG 126 No 24 

Good governance and Basic Services 

Ward 5 

BUILDING 

CONTROL 

PROGRAMME 

18.5 

PUBLIC SWIMMING 

POOL 

Land identified 

and community 

consultation 

done. 

New Public 

Swimming Pool. 

As above 

Nil 

s 

z 

RISC 


fi 

The project 

will be 

completed on 

the financial 

year of 
2013/2014. 

Construction 

underway. 

Planning 

Planning 

Under 

Constructio 

n 

95% 

completed 
and practical 

handover 

APPOINTMENT OF SERVICE 

PROVIDERS. 

MONITORING AND 

PROGRESS MEETINGS. 

MONITORING OF CASH 

FLOW. 

MONTHLY REPORTS. 

COMPLETION CERTIFICATE. 


Page I 49 




rsi 

O 

2 

rsi 

(75 

O 

O 

Q. 

cm 

o 

< 

Ward 5 

BUILDING 

CONTROL 

PROGRAMME 

18.6 

New Traffic and Fire 

Tender Processes 

NewTraffic and 

Fire Rescue 

Offices 

Nil 

2 

R6 million 

R6 million 

Internal 

The project 

will be 

completed on 

Under 

Construction 

Under 

Construction 

Under 

Constructio 

n 

95% 

completed 
and practical 

APPOINTMENT OF SERVICE 

PROVIDERS. 

MONITORING AND 

PROGRESS MEETINGS. 

Q. 

3 

0) 

3 

n 

n> 

OJ 

3 

Q. 

U3 



Rescue Offices 


As above 






the financial 

year of 
2013/2014. 

Construction 




handover 

MONITORING OF CASH 

FLOW. 

MONTHLY REPORTS. 

COMPLETION CERTIFICATE. 


n 

i/> 

n> 

< 

o' 











underway. 
























PG 126 No 30 

(75 

O 

O 

Q. 

cm 

o 

< 

n> 

> 

BUILDING 

CONTROL 

PROGRAMME 

18.7 

SAFETY HEALTHY 

ENVIRONMENT 

SYSTEM 

Tender Processes 

complete? 

Number of Rep 

and First Aiders 

trained?. 

2 

2 

R250 000 

73 

ro 

(jn 

Internal n 

GKM Comply 

with all OHS 

standards 

Insert 

numbers 




APPOINTMENT OF SERVICE 

PROVIDERS. 

MONITORING REGISTER OF 

3 

OJ 

3 

n 

n> 

cu 

3 

Q. 



IMPLEMENTATION 


No. of 

construction 

projects 


1 

1 ^ 


I 

How many 

trainees? 

across 

columns 




CONTRACTORS. 

REGISTER OF TRAINED REPS 


(J> 

OJ 





monitored. 


% 









AND FIRST AIDERS. 


C/> 

n> 

<, 






1 

1 ^ 




How many 
















1 


projects? 







Page I 50 




r>- 

rsi 

'it 

rsi 

O 

Z 

rsi 

CD 

z 

z 

z 

< 

_l 

Q. 

_l 

_l 

< 

SPATIAL 

PLANNING AND 

DEVELOPMENT 

SERVICES 

19.1 

Spatial Equity 

15 of PDA 

Development 

Application 

Received 

Number of PDA 

applications 

processed 

0 

270050 

3 

100000 

Internal 

8 

2 PDA 

Applications 

,»TV 

2 PDA 

Applications 

2 PDA 

Applications 

2 PDA 

Applications 

DEVELOPMENT 

APPLICATIONS REGISTER 

ADVERT AND NOTICES OF 

rsi 

a. 

< 

1- 

z 

LLI 

2 

z 

o 

cc 

> 

z 

LLI 




12 Special 

Consents 

20 Relaxation 

Applications 







Target should 
improve on 
last year's base 

line 


, , 



DEVELOPMENT 

APPLICATION 

REPORT TO COUNCIL 

COUNCIL RESOLUTION 


















< 





Number of 






12 

3 Special 

3 Special 

3 Special 

3 Special 



_l 

< 





Special Consents? 







Consents 

Consents 

Consents 

Consents 



< 





processed 





1 













Number of 

Relaxation 





17. 

20 

5 Relaxations 
Applications 

5 Relaxations 
Applications 

5 Relaxations 
Applications 

5 Relaxations 
Applications 








applications 




z 

~ M 













processed 


h 



— ;21 







PG 122 NO 20 

CD 

z 

z 

z 

< 

_l 

Q. 

_l 

< 

1- 

z 

LLI 

_l 

_l 

< 

SPATIAL 

PLANNING AND 

DEVELOPMENT 

SERVICES 

19.2 

SPATIAL 

DEVELOPMENT 

FRAMEWORK 

Credible and 

Adopted 2013- 

2017 SDF 

SDF adopted by 
deadline 

0 r 

o ■ 

i s 

o 

'ft. 

o 

T-\ 

Internal 

Adopted and 
Approved SDF 

2013-2014 

state date 

N/A 

N/A 

N/A 

30 June 2013 
adopted 

CALL FOR PROPOSAL FOR 

CREDIBLE SDF 

APPOINTMENT OF A 

SERVICE PROVIDER 


2 

z 
















ADOPTED AND APPROVED 


o 

cc 

> 

z 






1 










SDF DOCUMENT 


LLI 

Q 

z 

< 


















_l 

< 


















1— 

< 




1 














Page I 51 





O ( 

_i 



GIS website and 


o 

o 

_ 

o 

_ 

Updated by 

N/A 

N/A 

N/A 

Updated by 

CALL FOR PROPOSAL FOR 


2 

< 

_i 

< 


19.3 

2011/2012 Data 

updated database 

o 

o 

LD 

‘c 

o 

o 

TO 

c 



June 2013 

UPDATING OF GIS SPATIAL 


_i 

<i; 


SPATIAL 


Update 

by deadline 

o 

o 

r-\ 

O 

fN 


o 

o 

OJ 

■M 

June 2013 % 





DATA 

fO 




GEOGRAPHIC 


cc 











fN 

1— 


PLANNING AND 









, 





o 




INFORMATION 














2 



DEVELOPMENT 

What % 












APPOINTMENT OF A 

rsi 

rsi 

T-\ 



SERVICES 

SYSTEM 

completion last 












SERVICE PROVIDER 

a. 





year 








1 ^ 1 






I I I I I I I ^ I ^ I I ^ 

DEPARTMENT: COMMUNITY DEVELOPMENT SERVICES 


IDPREF. 

NATIONALKPA 

WARD 

DEPARTMENT 

AL 

PROGRAMME 

PROJECT 

DESCRIPTION 

BASELINE 

KPI 

PROJECT TOTAL COSTS 

ANNUAL BUDGET 

INFORMATION 

PERFORMANCE TARGET & PROJECTED BUDGET PER QUARTER 

OPEX / VOTE 

CAPEX / VOTE 

BUDGET 

FUNDING SOURCE 

ANNUAL 

TARGET 

Ql 

Q2 

Q3 

Q4 

MEANS 

OF VERIFICATION 

PG 129 No 20 

Basic service delivery and 

_l 

_l 

< 

Pound 

Management 

20.1 

ANIMAL CONTROL 

ACCORDING TO BY- 
LAWS AND KZN 

POUND ACT. 

Pound 

management 

functions have 

been 

outsourced to 

SPCAand5LA 

was signed up 

toOctober 

2012. 

Number of 

animals * ’ 

impounded 




R295, 120.00 

Internal revenue 

400 

100 

100 

100 

100 

POUND REGISTER 

MONTHLY REPORT 


Page I 52 





Public amenities I 20.2 


PARK TABLES AND 
CHAIRS 


Additional 
reading space 
for patrons is 
needed 


Number of park 
tables and 
chairs installed. 


n/a 


CM 


n/a 


n/a 


Public amenities 


FURNITURE FOR 
COMMUNITY HALLS 


There are in 

adequate 

chairs in the 

Franklin and 

Pakkies 

community 

halls 


Number of 
chairs and 
tables 

purchased for 
Franklin and 
Pakkies 
community 
halls. 


300 chairs & 
10 tables 


Public amenities I 20.4 


DEVELOPMENT OF 
PARKS 


Open spaces 
are not 
developed to 
be recreational 
facilities 


Number of 
meters fenced 
and landscaped 



3 parks 
fenced and 
landscaped 


REPORTS 


All 


Public amenities I 20.5 


PURCHASE OF 
MACHINERY 


There are 
insufficient 
machines to 
maintain parks 
and 

sport fields 


Number of 
slasher mowers, 
rid e-on- 
mowers, 
chainsawsand 
brushcutters 
purchased. 


2 slasher 
mower, 2 
ride-on- 
mowers, 2 
chainsaws 
and 15 brush 
cutters 


Page I 53 




PG 126 No 25 

Basic service delivery and Infrastructure 

_i 

_i 

< 

Parks and 

recreation 

20.6 

PARKS AND OPEN 

SPACES 

MAINTENANCE 

There is a 

challenge of 
grass cutting in 

summer in 

open spaces, 

parks and 

street verges 

Number of 

SMMEs 

appointed to do 
grass cutting. 

Number of jobs 

created in the 

grass cutting 
project 




R400 000 

Internal 


oo 

4 SMMEs 

appointed . 

^ 25 Jobs 
created 

4 SMMEs 

appointed . 

25 Jobs 

created 

0 

?? 


Public amenities 

20.7 

FENCING 

Fencing was 

vandalized at 

Shayamoya 
sport field and 
fencing is old at 
Bhongweni 

cemetery. 

Number of 

meters fenced 

at Shayamoya 
sport field and 
Bhongweni 

cemetery. 

Number of 

SMMEs 

appointed. 

Number of jobs 

created 




R400 000 

Internal 



Two SMMEs 

appointed. 

Ten jobs 

created. 

0 

0 

?? 

PG 126 No 25 

Basic service delivery 

8 

Public amenities 

20.8 

IRRIGATION SYSTEM 

The current 

system is not 

effective to 

keep the pitch 

green 

Completion of 
the installation | 
of the irrigation 

deadline 




1 

2 

Internal 


0 

Completion 

of the 

installation of 

irrigation 

system. 

0 

0 



Page I 54 




Basic service delivery and Infrastructure | Basic service delivery and iinfrastructure | Basic service delivery 


All 

Waste 

management 

20.9 

FOOD FOR WASTE 

There is a 

backlog of 

waste removal 

in residential 

areas. 

Number of PPE, 

tools and 

groceries issued 

to beneficiaries 





Waste 

20.10 

Land available 

Total number of 





management and 


for cemeteries 

hectares of land 





cemeteries 

PURCHASE OF THE 

is not enough 

acquired 






NEW CEMETERY SITE 












V 



Waste 

20.11 

There is a 

Number of 





management and 


shortage of 

concrete refuse 1 



' 


cemeteries 

CONCRETE REFUSE 

refuse bins in 

bins purchased 



k 



BINS 

the residential 





nn 



are; 

L 

m 












R400 000 I R400 000 


Internal Internal Internal 


5 

D 


0 

100 

beneficiaries 

receive 

► groceries 

100 

beneficiarie 

s receive 

PPE and 

tools 

100 

beneficiarie 

s receive 

groceries. 


5 

b 

% 



0 

0 



5 

D 


0 

0 

200 

0 



Page I 55 



PG 125 No 12 

Basic service delivery and iinfrastructure 

3 

Waste 

management and 

cemeteries 

20.12 

WHEELIE BINS 

GKM still uses 

plastic bags 

which are 

expensive to 

collect waste. 

Number of 

wheelie bins 

purchased 




R400 000 

Internal 


0 

0 

350 

0 


PG128 No 14-16 

Basic service delivery 

ALL 

Protection 

Services 

21.1 

PROCUREMENT OF 

MOTOR BIKES FOR 

LAW ENFORCEMENT 

There are no 

motor bikes for 

traffic law 

enforcement 

Number of 

motor bikes 

procured 

Need a 

performance 

measurement 

like response 
time to 1 i| 

incidents 

1 


360/ 266010 


)'0SI 

3 

2 

0 

0 

2 

0 

BID SPECIFICATION OF 

MOTOR/ADVERT 

APPOINTMENT LETTER FOR THE 

APPOINTMENT OF SUPPLIER. 

TWO MOTOR BIKES FOR THE 

LAW ENFORCEMENT 

Protection 

Services 

21.2 COMMUNITY 

SAFETY STRATEGY/ 

PLAN 

Currently there .. 

is no formal 

plan to tackle 

crime 

prevention and 
community 
safety " 

initiatives i 

Adoption of 
community 
safety strategy 
/plan by dead 
line 



% 

8 

ro 

cn 

o 

cr^ 

o 

OOO'OSl 

Internal revenue 

date 

0 

0 

date 

0 

SPECIFICATION APPOINTMENT 

LETTER FOR THE APPOINTMENT 

FOR SERVICE PROVIDER 

COUNCIL MINUTES WHERE 

THERE ADOPTION IS RECORDED 


Page I 56 





CD 

CU 

o' 

ALL 

Protection 

Services 

21.3 


ft) 

< 



COMMUNITY SAFETY 


n 

ft) 



FORUMS AT WARD 

UD 

rH 

Q. 

fT> 



LEVEL 

< 

ft) 




'it 

•< 




O 

z 





00 

rsi 

t-H 





CD 

Q. 






CD 

u 

o' 

ALL 

Protection 

Services 

21.4 


ft) 

< 



CRIME PREVENTION 


n 

ft) 



SURVEILLANCE 

UO 

't 

T — 1 

Q. 

(L 

<■ 

ft) 

•< 



CAMERAS 

o 

2 





00 

rsi 

rH 





CD 

Q. 






Currently there 
are 

neighborhood 
committees but 
they got limited 
resources in 
order to assist 
in crime 
prevention and 
quick 

turnaround 
time in crime 
responding 
activities 



and supported 
heeds its own| 

KPI 



3 3 


EIGHT COMMUNITY SAFETY 
FORUMS/NEIGHBORHOOD 
FORMED COMMUNITY 
PARTICIPATION IN CRIME 
PREVENTION 

MINUTES OF FOR THE SITTING 
OF FORUM AND SIGNATURES OF 
MEMBERS 


There are no 
cameras at the 
moment to 
curb crime in 
the CBD area 



Same comment, 
as 21.1 

% of offenders 
captured on 
camera that are 
succes^ 

UN :l? 


6 CRIME PREVENTION 
SURVEILLANCE CAMERAS AS 
CRIME PREVENTION ENDEAVOR 
IN THE KOKSTAD CBD CRIME 
HOT SPORTS. 

PICTURES OF THE INSTALLED 
CAMERAS 


Page I 57 


Basic service delivery Basic service delivery I Basic service delivery 


INFORMATION 
SIGNS IN KOKSTAD 


Currently there 
are old and 
dilapidated 
signs in the 


signs installed 
(installed) 


management, 
fire and rescue 


shortage of Fire 
PROCUREMENT OF engines to 

RESCUE PUMP AND cover the 

RAPID RESPONSE whole GKM 

VEHICLE area including 

Franklin 

satellite Fire 


Number of fire 
fighting rescue 


procured 


Same comment 
as 21.1 and 21.4 


Improved 
Response Time? 


management, 
fire and rescue 


PROCUREMENT OF 
FIREFIGHTING 


EQUIPMENT 


There is limited 
fire fighting 
equipment for 
Franklin 


firefighting 


SOX REVAMPING OF 
INFORMATION SIGNS IN THE 


KOKSTAD CENTRAL BUSINESS 


PHYSICAL VERIFICATION AND 


PROCURING OF 1 X RESCUE 
PUMP AND 1 X RAPID RESPONSE 


VEHICLE TO BE READY FOR ANY 
ENVISAGED DISASTERS 


DELIVERY NOTE, PICTURES AND 
PHYSICAL VERIFICATION 


PROCUREMENT OF 2 X FIRE 
NOZZLES, 6 X FIRE HOSES, 10 X 
FIRE HYDRANT KEYS 


PHYSICAL VERIFICATION, 

PICTURES AND DELIVERY NOTE 


Page I 58 




Disaster 
management, 
fire and rescue 
services 


21.8 

COMMUNITY 

AWARENESS 

CAMPAIGNS 


There is 
currently 
community 
road shows 
which meant to 
encourage the 
community to 
be pro active 
for any 
envisaged 
disasters and 
road safety 
notion for the 
community at 
large 


Number of road 
shows / 
awareness 
campaigns 
conducted 

Reduction in fire 

related 

fatalities? 


DEPARTMENT: CORPORATE SERVICES DEPARTMENT 




CONDUCTION OF 3 PER WARD 
COMMUNITY AWARENESS 
CAMPAIGNS ABOUT THE 
DISASTER 

PREPAREDNESS/MITIGATION 
AND ROAD SAFETY 


QJ TO 

E S 


Management 
of municipal 
properties 


22.1 

MANAGEMENT 
OF MUNICIPAL 
PROPERTIES 


Vacant pieces of land 
in different areas of 
Kokstad Town and in 
Bhongweni, and 
commercial sites with 
no valid lease 
agreements. 

663 title deeds 
obtained for 


% of non- 
essential 
municipal land 
and commercial 
sites/properti^ 
disposed of. 

% needs ^ 

definition 


20% non- 

40% 

60% 

essential 

Disposed non 

Disposed 

municipal land 

essential 

non 

and 

municipal 

essential 

commercial 

land and 

municipal 

sites/propertie 

commercial 

land and 

s disposed of 

sites/properti 

es 

commercial 

sites/prope 

rties 


80% 

Disposed 

non 

essential 

municipal 

land and 

commercial 

sites/prope 

rties 


ADVERTISEMENTS 
LETTERS OF AWARDS 


COPIES OF SIGNED PROPERTY 
LEASE AGREEMENTS MANAGED. 


Page I 59 





Municipal owned 
properties. 

59 Municipal owned 
properties not 
registered. 

Terms of reference 
for the disposal of 
vacant land 
developed. 

Signed and valid 
Lease Agreements. 

99 year - lease or long 
term agreements in 
place. 


% of Lease 
Agreementsvali 
d and updated. 

% needs 
definition 



40% of valid 
and updated 
Lease 




60% of valid 
and updated 
Lease 

Agreements 


70% of valid 
and 

updated 

Lease 

Agreements 



85% of valid 
and 

updated 

Lease 

Agreements 


Page I 60 



00 

o 


Q. 


|l 


All 


Administrative 

support 


22.2 

SECRETARIAT 

SERVICES 


21 meetings for the 
Council & its 
committee 


% of minutes of 

meetings 

adopted 

without 

corrections. 


N/A 


Nil 



Administratio 


n 


22.3 

ELECTRONIC 

DOCUMENT 

MANAGEMENT 

SYSTEM 


EDMS in place. 
Building plans are 
currently not 
included. 

Dual (Manual and 
electronic system) is 
in place. 

Integration of the 
current manual 
document system 
into the electronic 
system commenced 
at Protection Services 
Section. 


Percentage of 
documents 
circulated 
through 
electronic doc 
management 
system by 
deadline. 



85% minutes 

of meetings 

returned 

90% minutes 

of meetings 

returned 

► without 

1 corrections 

95% 

minutes of 

meetings 

returned 

without 

corrections 

99% 

minutes of 

meetings 

returned 

without 

corrections 

BOUND MINUTES FOR EXCO & 

COUNCIL AND AGENDA OF 

COUNCIL. 

ATTENDANCE REGISTERS OF THE 

11 COMMITTEES OF THE 

COUNCIL SITTING. 


70% 

80% 

90% 

95% 

MAINTENANCE AND 

IMPLEMENTATION OF PHASE 

THREE (WORK FLOW) OF AN 

ELECTRONIC DOCUMENT 

MANAGEMENT SYSTEM. 


Page I 61 




Governance and public participation 


Administratio 


MUNICIPAL BY- 
LAWS 


Administratio 


FACILITATION 

OF 

POLICY 

DEVELOPMENT 
& REVIEW 


16 Municipal By-laws 

Gazetting of 3'^'^ 

(V 0 I.I& 2 ) were 

volume or 05 

adopted and gazette 

Municipal By- 

during the year 2008. 

laws by 
deadline. 

Council Rules of 

Adoption and 

Order were gazetted 

gazetting of 4'^ 

in 2009 

volume or 05 


Municipal By- 

16 Municipal By-laws 

laws by 

{V 0 I.I& 2 ) translated 

deadline. 

into isiXhosa and 


gazetted in 2011. 

Targets should 


be dates 

5 Municipal by-laws 


adopted by the 


Council as at 31 May 


2012, and forwarded 


to Govt Printers for 


gazetting. 


Last set of the 

Number of 

reviewed policies 

policies 

adopted on 25 Sep 

reviewed and ^ 

2010 & 26 April 2012. 

adopted by the 


Council. 


Drafts of 05 
By-laws 


05 By-laws 
adopted and 
Public 

Consultation 

Completed. 


Final drafts 
adopted. 

Adopted set 
of By-laws 
submitted 
to 

Governmen 
t printers. 


Promulgati 
on of 05 By- 
Laws. 


GAZETTING OF 3"^^ VOLUME OR 
05 MUNICIPAL BY-LAWS. 

ADOPTION AND GAZETTING OF 
4^” VOLUME OR 05 MUNICIPAL 
BY-LAWS 


4 policies 4 policies 

reviewed and reviewed and 

adopted by the adopted by 

Council the Council 


COUNCIL RESOLUTIONS. 


Page I 62 




Institutional Development and Transformation 


Administratio 
n Telephone 
Management 
System 


22.6 

TELEPHONE 

MANAGEMENT 

SYSTEM 


The voice over IP 
telephone 

management system 
is in place 


% Service 
uptime 

Needs definition 


o 

'it 

O 

<X) 

rsl 


O 

O 

O 

O 

O 

O 


ccl 


90% 


94% Of 


service 



96% Of 98% Of 

service service 


uptime. 


uptime. 


THE VOICE OVER IP TELEPHONE 
MANAGEMENT SYSTEM IS IN 
PLACE 




Fleet 

management 


22.7 

FLEET 

MANAGEMENT 
: VEHICLE 
USAGE AND 
OPERATIONS 
PROCEDURE 
MANUAL 


Fleet management 
service facing a 
number of 
operational 
challenges (e.g. 

1. Resistance & 
failure to comply with 
the Fleet procedure 
manual. 

2. No control on fuel 
cards and registering i 
of fuel slip. 


Service providi 
maintena 


Reduction of 
incidents of 
deviation from 
the Fleet Mgt 
Policy & 
Procedure 


been appi 



10 %. 


20 %. 


40%. 


60 %. 


MONTHLY REPORTS. 


Page I 63 




uoiiemjoisueji pue iU9mdo|9A9p |euo!ini!isu| institutional Development and Transformation 

Local Economic Development 


< 

Stores 

management 

22.8 

STORES 

MANAGEMENT 

Stores Management: 
Through Goods 
providers for selected 

consumables that is 

cleaning material; 
kitchen supplies, 
electrical supplies, 
refuse bags. 

% of stock at 

hand as per 
specification 


N/A 

N/A 

N/A 

Internal 


80% of stock at 

hand 

60% of stock 

at hand 

40% of 

stock at 

hand 

20% of 

stock at 

hand 

STOCK REPORTS 

_l 

_l 

< 

Administratio 

n 

22.9 

GKM CIVIC 

CENTRE 

The RFP document 

has been finalized. 

Award of bid by 

deadline. 

Target should 

be a date 

S 

_l 

2 

_l 

2 

' 

1 


40% of bid 

evaluation 

process 

completed 

30% of the 

Bid 

Adjudication 

process 

completed 

Objections 

requested 

from 

Bidders 

50% 

Adjudicatio 

n process 

completed 

VALUE FOR MONEY, 

APPROPRIATE RISK TRANSFER 

AND THE AFFORDABILITY OF THE 

PROJECT BY GKM. 


Page I 64 




Institutional development and Transformation Local Economic development 


Administratio 


22.10 


R56 

INTEGRATED 

HUMAN 

SETTLEMENT 

PROJECT 


Land availability and 
services agreements 
are in place 


Submission of 
application i.t.o. 
the 

requirements of 
HSD by 


deadline. 


Administratio 
n (special 
project) 


22.11 

INTEGRATED 

SUSTAINABLE 

DEVELOPMENT 


Green ambassadors 
appointed. Inception 
report 


Adoption of the 
status quo 
report by 
deadline. 

Final ISDP 
adopted by 
deadline. 




Page I 65 



Institutional development and Transformation Good governance and Public Participation 


(Information 
Communicatio 
n Technology) 


MANAGEMENT 


Servers upgraded 
through virtual 


Wireless network 
accessible within the 
main Municipal 
building. 


Email accessible on 
mobile forms. 


% availability of 


Needs definition 


availability of availability of availability 

1 I . ICT services ofICT 


availability 


NETWORK PERFORMANCE 
REPORTS. 


(Information 

Communicatio |CT MANAGED 
n Technology) SERVICE 


The existing contract 
expires Sept 2012 

Managed ICT services 
i.r.o. File, Exchange 
servers & 12 switches 
by an External Service 
provider. 


implementation 
of ICT managed 


implemented 


40% project 60 % project 80% 

implementatio implementati project 


95% project 
implementa 


NETWORK PERFORMANCE 
REPORTS 


implementa 

tion& 

monitoring 


ToR for new ICT 
Managed Services 
Contract developed 


Page I 66 




ICT 

(Information 
Communicatio 
n Technology) 


22.14 

ICT 

TURNAROUND 

STRATEGY 


Service provider 
appointed 

Project plan received. 

Contingency Plan 
developed. 


Contract 
Awarded by 
dealine 

Project Plan 
adopted by 
deadline. 

If% 

implementation 
is used it will 
need definition 


30 Sept 2012 


30 Oct 2012 


35% 

implementation 


^-1 

irryf! 

n of pj 
plan 


10 ^ ' 
Jmplementati 
on of project 


10% 

implementa 
tion of 
project 


10 % 

project 

implementa 

tion& 

monitoring 


IMPLEMENTATION OF THE \CJ 
TURNAROUND STRATEGY 


ICT 

(Information 
Communicatio 
n Technology) 


22.15 

ELECTRONIC 

REPORTING 

SYSTEM 

(BUSINESS 


Introduction of a 
reliable & analytical 
electronic reporting 
system. 

Expression of Interest 


INTELLIGENCE) I received 


Terms of reference 
i.r.o. electronic 
reporting system 
develope'^ 


% of phases of 

Electronic 

reporting 

system 

(business 

intelligence) i i 

implemented 

Needs definition! 




.10% of phases 

10% of 

10% of 

of Electronic 

phases of 

phases of 

reporting 

Electronic 

Electronic 

system 

reporting 

reporting 

(business 

system 

system 

intelligence) 

(business 

(business 

implemented. 

intelligence) 

intelligence 


implemented 

) 

implemente 

d 


10% of 

phases of 

Electronic 

reporting 

system 

(business 

intelligence 

) 

implemente 

d 


LETTER OF APPOINTMENT AND 
SIGNED SLA. 


PROJECT PLAN SUBMITTED BY 
DEADLINE 


Page I 67 




Institutional development and transformation Good Governance and Public participation 


Human 

Resource 

Management 


Human 

Resource 

Management 


IMPLEMENTATI 
ON OF 

SCARCE/RARE 
SKILLS BURSARY 


23.2 

INDIVIDUAL 

PMS 


ELECTRONIC 
PERFORMANCE 
MANAGEMENT 
SYSTEM .needs 
separate line 
item? 


21 Bursary 
Holders in the 
system 


IPMS 

implemented at 
posts level from 
level 0 to 14 
within the 

Municipality 


Number of New 

Bursaries 

awarded. 

How about 
measuring pass 
rates of 
beneficiaries? 


No. Of 
employees 
assessed per 
category from 
level 0 to 14. 


Nil 


Electronic 

up and running. 
This is not 
measurable as 
\articulated... 


How many? 




6 students 
awarded with 
bursary 


Q targets are 
confusing- 
lieed carefuj 

attention to 
detail 


pix 

Performance 
contracts for 
fixed term 
contract 
employees 
signed off. 


100% Payment 
of fees for 
second semester 
for continuing 
students and 
second intake 


250 X 

Performance 

Reviews 

conducted for all 

permanent 

employees 

26 X Annual 
performance 
assessment for 
non section 57 
contract 
employees . 


Number? New 

bursaries 

awarded 


31 X Midyear 

assessment 

and third 

quarter 

assessment 

reconciliation 

of the SDBIP 

reports with 

periodic 

performance 

reports 

5 X Annual 

performance 

assessments 

for Section 57 

contract 

employees 


100 % 
Payment 
of fees 
for 

second 

semester 

for 

continuin 

g 

students 

and 

second 

intake 


281 X 

employee 

s on PMS 

Monitorin 

gand 

evaluate. 


NO OF BURSARIES AWARDED 

STUDENT RESULTS 

NO OF ROAD SHOWS HELD 


NUMBER OF PERFORMANCE 
CONTRACTS SIGNED. 


NUMBER OF ASSESSMENTS 
HELD 


AMOUNT OF PERFORMANCE 
BONUSES PAID 


Page I 68 


PG 123 no 30-31 

Institutional development and transformation 

Basic Service Delivers 


Human 

Resource 

Management 

23.3 

STAFF 

EXCELLENCE 

AND 

OUTSTANDING 

PERFORMANCE 

AWARDS 

EVENT. 

Event held on 15 

December 2011 

Event held by 

deadline. 


R150 000 

R 150 000 

o 

o 

o 

o 

LD 

nn 


As above 

figures do 

not seem tci 
felly - need^ 

more 

individualised 

Monitoring 

and 

implementati<|)| 
noflPMSfor | 
367 municipal 
employee 

r 

Assessment and 

rewarding of 
^alifying 

1 employees for 
iijrtstanding 
perfMmantt 
loyal 1 1 ^ 
ce. 

Continued 

assessment of 

367 

performance 
employees and 
loyal service. 

Continue 

d 

assessme 

nt of 367 

performa 

nee 

assessme 

nt and 19 

loyal 

service. 

When is 

the 

event? 

NUMBERS OF AWARDS 

AWARDED 

fetentionH 

especially if 
payment of 
bonuses is 

involved 






15 X Housing 

% of qualifying 













PAYROLL REPORTS 

o 



Human 

23.4 

Allowances being 

employees paid 



§ 


S 

rH 


???? 

80% Payment 

85% Payment of 

90% Payment 

95% 


T — 1 

■a 

m ^ 


Resource 


paid 

in terms of 



o 


rsi 

rH 

£ - 


of Retention 

Retention 

of Retention 

Payment 


T — 1 



Management 

STAFF 


retention 








related 

related 

related 

of 


Q. 




RETENTION 








« 













strategy 














^ fo 



STRATEGY 













related 



> ™ 








1 








allowance 



■O o 





1 I 



X 

1 










ro TO 

o P 








1 

l|| 










g £ 









1 

1 









1 2 







'Hi 

Mil 


















i i 










Page I 69 


80% 

95% 

NUMBER OF COUNCILORS AND 



EMPLOYEES SENT FOR 

Training 

Training 

TRAINING 

conducted 

conducte 


according to 

d 

NUMBER OF CERTIFICATES 

the annual 

according 

ISSUED 

plan and 

to the 


reported 

annual 

PERCENTAGE OF SKILLS LEVY 

accordingly 

plan and 
reported 
according 

ly 

RELATED GRANTS PAID 

80% 

monitoring of 
progress in 
respect of 

95% 

monitorin 

g of 

progress 

NUMBER OF COUNCILORS AND 

EMPLOYEES REGISTERED WITH 

INSTITUTIONS OF HIGHER 

LEARNING 

employees 
using study 

grant 

in respect 

of 

employee 
s using 
study 

grant 

NUMBER OF QUALIFICATIONS 

CONFERRED 


Human 

Resource 

Management 


Human 

Resource 

Management 


MUNICIPAL 
WORKPLACE 
SKILLS PLAN 


EDUCATION 

ANDTRAINING 

SUPPORT 

PROGRAMME 


Annual Training 
Report for 

2 011/2012 as per 
the WSP for 
2012/2013. 


% of Councilors 


The Study Grant 
was granted to 
twenty three ( 23) 
Municipal 
Employees as per 
application and 
operational 
requirements for 
2011/2012 


% of Employees 
furthering 
studies at 
Institutions of 
Learning. 

[Seeds definitioi^ 



Training 
■nducted 
;ording to the 
I plan and 



monitoring of 
progress in 
respect of 
employees using 
study grant 


Page I 70 


PG 121 No 13 

Institutional development and transformation 
Basic service Delivery Good Governance and 


Human 

Resource 

Management 

23.7 

INTEGRATED 

WELLNESS 

PROGRAMME 

Occupational 

Wellness Officer 

employed and 

Wellness Centre 

opened on 15 

March 2012 

Enhanced 
employee 
\welfare and 

assistance 
program for 16 
Councilors and 

400 Employees 

Not yet a KPI 

NUMBER OF 

VISITATIONS TO 

THE CENTRE??? 


270030 

z 

Pg 1210 No 5 

Good Governance and Public 

Participation 


Human 

Resource 

Management 

23.8 

Experiential 

training 

programs 

7 X Experiential 

Trainees 

%of 

Experiential 

Trainees 

monitored 

how? 


4 

i" 



300 000 


NUMBER OF AWARENESS 
CAMPAIGNS LINKED WITH DEPT 
OF HEALTH PROGRAM HELD 

ANNUAL WELLNESS DAY HELD 



NUMBER OF VISITATIONS TO 
THE CENTRE 


! 


NUMBER OF EXPERIENTIAL 
TRAINEES 



Page I 71 


Institutional Development and Institutional Development and Good Governance and Public Participation 

Transformation. Basic service Transformation. Basic service 


Human 

23.9 

Reviewed of 

% of EE 

Resource 


Employment 

program 

Management 

EMPLOYMENT 

Equity (EE) Plan 

implemented 


EQUITY; EQUAL 




EMPLOYMENT 


Needs much 


OPPORTUNITY; 

WORK ETHICS 

AND 

ORGANISATION 

AL CULTURE 

BUILDING 

PROGRAMS 


more definition 

Human 

23.10 

Employee Self 

% increase in 

Resource 


Service module 

use of the 

Management 

PAY ROLL 

EMPLOYEE SELF 

has been loaded 

on VIP and stand 

Employee Self 
Service Module 


SERVICES 

alone computer 

for staff that do 

not have access to 

a computer is 

available. 


Human 

23.11 

36 X Policies 

% of Hr Policies 

Resource 

Management 

TRANSLATION 

OF HR POLICIES 

translated into 

IsiXhosa 

translated into 




k 



25% 

25% 

25% 

25% 

ATTENDANCE REGISTERS 

Monitoring of^ 

Monitoring of EE 

Monitoring of 

Monitorin 


EE program 

1 programs 

EE program 

gof EE 





program 





????? 



S 









20%. 

30% 

50% 

60% 

NO OF LOG INS PER MONTH 

20% 

completion. 

60% completion 

80% 

95% 

POLICIES TRANSLATED 


completion 

completio 

n 

POLICIES. 





INVOICE RECEIVED FOR THE 





WORKED DONE. 


Page I 72